You can reactivate someone who was previously deactivated in 15Five—allowing them to rejoin the team and continue on their best-self journey. Account administrators and reviewers have the ability to reactivate inactive people. People who were once active and then deactivated will appear in the 'Inactive' section of your 'Manage People' page. You can reactivate them there.
Success Center article 🗒: How does adding/removing people impact billing?
If you have SCIM enabled in your account, the instructions below will not work for you. You will need to reactivate the person(s) in SCIM or your IdP.
Reactivate an individual
1. There are two ways to get to the 'Manage people' page.
Option #1 Click on your avatar in the upper right corner of your page and then click 'Manage people'.
Option #2 Click on Settings from the left navigation.
Then click on 'People' to expand the people settings.
Last, click on 'Manage people'.
2. Click on the 'Inactive' tab.
3. Inactive people will appear under the 'Inactive people' section. Find the person(s) you would like to reactivate.
4. Click Reactivate.
4. Once you click 'Reactivate', a notice will show up and confirm their account was reactivated.