Change the frequency of Check-ins

The most common and the recommended Check-in frequency is weekly. However, the frequency can be customized to fit an individual, a group, or the entire company. Options for Check-in frequency include weekly, bi-weekly, or monthly. If you're not sure what frequency to start with, check out this research-backed piece that talks about how Feedback That Improves Employee Engagement and Performance. In app, this is called 'Check-in period' and lives within each person's account settings.

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Note

Account administrators can change anyone’s frequency, while reviewers can change the frequency for their team.


Change Check-in frequency

1. Click on the Settings menu at the upper right corner of your 15Five account and then click People.

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2. You'll land on the 'Manage people' page.

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3. Search for the person whose Check-in frequency you'd like to change and click on their name to open their account settings.

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4. Within the person's account settings, click the drop-down menu below 'Check-in period', and change the frequency—Same as company (weekly), Weekly, Every other week, or Monthly. Choose Same as company if you want the frequency to updated when the company's Check-in period is updated. 

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5. Click Save. You're done! 

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Have a company-wide frequency change? Reach out to our team at support@15five.com and we can help.

Blog post 🗒: 3 Mistakes That Can Defeat The Purpose Of Weekly Check-ins

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