You can assign a group administrator to manage questions, manage group members, and update group visibility settings. Group administrators and company admin are the only people who can make these edits.
Change or add a group admin:
("I am not using the new Group Types feature"- meaning you use the 'Manage departments' page. If these steps do not match what you see in your account, please scroll to the next section of this article.)
1. Click on your avatar/profile picture in the upper right-hand corner.
2. Select 'Manage people' from the drop-down menu.
3. Select 'Manage groups' on the left hand side.
4. Create a new group or edit an existing group. To edit an existing group, click on the group. Then, click on the gear to edit.
5. Select/update the Group admin from the pull down list.
Success Center article 🗒: Manage group settings
Success Center article 🗒: Create questions for a group
Success Center article 🗒: Create a question queue for a group
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Change or add a group admin:
("I am using the new Group Types feature"- meaning you are creating group types and groups from your 'Manage groups' page.)
1. Click on your avatar/profile picture in the top right corner of the account screen.
2. Click on 'Manage people'.
3. Click on 'Manage groups' in your left-hand navigation.
4. Find the group type that houses the group you need to edit and click on it. If you are not sure what group type the group is in, you can search for the group name or a keyword. For example: You could search for the group 'R&D'.
5. Click into the group whose visibility settings need to be adjusted.
6. Then click the gear icon and 'Edit group'.
7. Once you are viewing the group whose group admin needs to be added or changed, click into the 'Group admin' dropdown menu. Select your group admin. Group admin must be a company admin or a reviewer.
8. Remember to save your changes!
