Respond to a feedback request

15Five's Feedback feature allows individuals to share and request feedback on specific topics from coworkers. If you receive a feedback request from one of your coworkers, you have the opportunity to share feedback with them.

In this article, you will learn...

• Resources for giving good feedback
• How to respond to a feedback request in 15Five
• How to respond to a feedback request in Slack (only applicable if your company is integrated with Slack)

Resources for giving good feedback

Are you familiar with what good feedback is and how to give it? If you'd like a quick refresher, check out these resources:

• Blog post ✍️: 9 Ways to Give Effective Employee Feedback (6 min)
• Blog post ✍️: Increase The Value Of Feedback By Empowering Employees To Ask For It (6 min)
• One-pager: Request Feedback

Respond to a feedback request

When one of your coworkers requests feedback from you, you will receive an in-app notification and an email notification (if you haven't disabled the "when I receive a feedback request" email in your notification preferences). If you follow the link in the notification, you will skip ahead to step #3 below.

Respond to a feedback request in 15Five

1. Click on Feedback from 15Five's main, left-hand navigation.
   
2. Find the feedback request in the "Pending requests" section, located on the right-hand side of the page. Click on the requester's name to open the feedback form.
   
3. Use the feedback form to provide feedback to your teammate about the topic noted in the request. If you're looking for inspiration, consider this tips:
   

   First, separate positive and constructive feedback. Surrounding constructive feedback with positive feedback may feel better for the giver, but is confusing for the receiver.

   Second, use this one sentence to make feedback 40% more effective: “I am giving you these comments because I have very high expectations and I know you can reach them.”

   Finally, for feedback to be effective, keep it about the work— not the person. First describe the situation, then name your feeling (“I feel...”), then make your request (“I need...”).

4. Once you have written your feedback and are ready to share it with the requestor, click the Send feedback button.
5. The feedback you gave will continue to appear in your own feed (as well as the requestor's feed) on the main 'Feedback' page.

Respond to a feedback request in Slack

If your company is integrated with Slack and you have Slack notifications enabled for receiving feedback requests, you can respond to a feedback request without leaving Slack.

1. Open the 15Five app in your Slack account— it's located in the "Apps" section of the lefthand bar. If you don't see the 15Five app, please add the 15Five app to your Slack account.
   
2. Make sure you're in the 'Messages' tab of the 15Five app, then find the feedback request you would like to respond to. Click on Send feedback below the request to open the feedback form.
3. A pop-up window will appear asking you to provide feedback to your teammate about the topic noted in the request. If you're looking for inspiration, consider this tips:
   

   First, separate positive and constructive feedback. Surrounding constructive feedback with positive feedback may feel better for the giver, but is confusing for the receiver.

   Second, use this one sentence to make feedback 40% more effective: “I am giving you these comments because I have very high expectations and I know you can reach them.”

   Finally, for feedback to be effective, keep it about the work— not the person. First describe the situation, then name your feeling (“I feel...”), then make your request (“I need...”).

4. Once you've written your feedback and are ready to share it with the requestor, click the Send feedback button.