15Five's Feedback feature allows individuals to share and request feedback on specific topics from coworkers. If you receive a feedback request from one of your coworkers, you have the opportunity to share feedback with them. You have 14 days to respond to a feedback request before it expires.
In this article, you will learn...
Access and availability
⛔️ Required access to the Feedback tab.
👥 This article is relevant to all roles.
📦 This feature is available in the Perform, Legacy Focus, and Total Platform pricing packages.
How to respond to a feedback request 🧑💻
When one of your coworkers requests feedback from you, you will receive an in-app notification and an email notification (if you haven't disabled the "when I receive a feedback request" email in your notification preferences). If you follow the link in the notification, skip ahead to step #3 below.
- Click on Feedback in 15Five's main, left-hand navigation.
- Find the feedback request in the "Pending requests" section, located on the right-hand side of the page. Click on the requester's name to open the feedback form.
- Use the feedback form to provide feedback to your teammate about the topic noted in the request. For tips on how to give great feedback, refer to the FAQs below.
- When you're ready, click the Send feedback button.
- The person who requested feedback will receive a notification informing them of your submission.
If your company is integrated with Slack and you have Slack notifications enabled for receiving feedback requests, you can respond to a feedback request without leaving Slack.
- Open the 15Five app in your Slack account— it's located in the "Apps" section of the lefthand bar. If you don't see the 15Five app, please add the 15Five app to your Slack account.
- Make sure you're in the 'Messages' tab of the 15Five app, then find the feedback request you would like to respond to. Click on Send feedback below the request to open the feedback form.
- A pop-up window will appear asking you to provide feedback to your teammate about the topic noted in the request. If you're looking for inspiration, consider these tips:
- Separate positive and constructive feedback. Surrounding constructive feedback with positive feedback may feel better for the giver, but is confusing for the receiver.
- Use this one sentence to make feedback 40% more effective: “I am giving you these comments because I have very high expectations and I know you can reach them.
- For feedback to be effective, keep it about the work— not the person. First, describe the situation, then name your feeling (“I feel...”), then make your request (“I need...”).
- Once you've written your feedback and are ready to share it with the requestor, click the Send feedback button.
- The person who requested feedback will receive a notification informing them that you provided feedback.
Frequently Asked Questions (FAQs) ❓
Absolutely! Here's what we recommend:
- Separate positive and constructive feedback. Surrounding constructive feedback with positive feedback may feel better for the giver, but is confusing for the receiver.
- Use this one sentence to make feedback 40% more effective: “I am giving you these comments because I have very high expectations and I know you can reach them.”
- For feedback to be effective, keep it about the work— not the person. First, describe the situation, then name your feeling (“I feel...”), then make your request (“I need...”).
You can also check out our 9 Ways to Give Effective Employee Feedback and Increase The Value Of Feedback By Empowering Employees To Ask For It blog posts for additional advice.
You can always reference feedback you've given and received in the Feedback tab.
Yes. You have 14 days to respond to a feedback request before it expires. Once it expires, you can no longer respond to it. If you'd still like to share feedback with the person, refer to the steps in our "Share feedback with a colleague" article.