Pulse is a recurring sentiment signal built into every Check-in. Employees answer "How did you feel at work since your last Check-in?" on a 1–5 scale. Pulse data aggregates across the Pulse Dashboard and HR Outcomes Dashboard, giving managers and HR teams a continuous view of morale at the individual, team, and organization level.
Required access: Check-ins must be enabled for your account. Pulse is available on Perform, Legacy Focus, and Total Platform pricing packages.
Feature Structure
Pulse Question
The Pulse question appears at the top of every Check-in. Employees select a rating from 1 to 5 and have the option to add a written comment. Ratings and comments are submitted as part of the Check-in.
Pulse Dashboard
The Pulse Dashboard aggregates submitted ratings and displays:
- Average Pulse score by individual, group, or company
- Pulse score distribution
- Trends over time
Access and visibility in the Pulse Dashboard are controlled by Pulse settings. Account admins can always view all Pulse ratings across the organization. Other roles see data only for people whose Check-ins they already have permission to view. Comments are visible in the dashboard only if the viewer has Check-in access to the respondent and the comment is not marked private.
HR Outcomes Dashboard
If your organization has not launched an engagement campaign, the Engagement Tile on the HR Outcomes Dashboard displays Average Pulse as the primary engagement signal.
When an engagement campaign has been run, the HR Outcomes Dashboard also includes two Pulse-powered Data Insights:
- Top Performers and Pulse — tracks Pulse scores for top performers to surface early signs of burnout or disengagement
- Pulse — visualizes overall employee morale over time using the most recent Pulse scores submitted through Check-ins
Pulse Visibility Rules
Pulse responses follow the same visibility rules as Check-ins. Anyone who can view an employee's Check-in can also see that employee's Pulse rating and any public comment.
People who can view a Check-in include:
- The employee's manager and anyone above them in the reporting hierarchy
- Group members, if group visibility or drill-down is enabled
- Followers the employee has approved to view their Check-ins
- Global Viewers — a role that grants access to Check-ins for all users in the organization, assigned to HR teams, leadership, and administrators
Employees can restrict a written Pulse comment to manager-only visibility using the lock icon in the comment field.
Key Rules
- Pulse is included in every Check-in and cannot be removed from individual Check-ins.
- Pulse Dashboard visibility is controlled by admin settings — it is not universally visible by default.
- The HR Outcomes Dashboard Pulse Data Insights require at least one completed engagement campaign to display.
- Written Pulse comments marked private are not visible in the Pulse Dashboard, regardless of the viewer's Check-in access level.