The Security tab in your account settings controls how you sign in to 15Five. From this tab you can enable two-factor authentication (2FA), enable Google sign-in, and change your password.
Before You Begin
If your company uses Single Sign-On (SSO), some or all security options may be unavailable to you. Contact your account admin to confirm which settings you can manage.
Steps
Enable two-factor authentication
- Click the Settings gear in the bottom-left corner of 15Five.
- Select My settings from the dropdown menu.
- Click the Security tab.
- Locate the Two-factor authentication section.
- Click Enable to turn on 2FA for your account.
- Follow the on-screen prompts to complete 2FA setup.
Enable Google sign-in
- Click the Settings gear in the bottom-left corner of 15Five.
- Select My settings from the dropdown menu.
- Click the Security tab.
- Locate the Google sign-in section.
- Click Enable Google sign-in.
- Authenticate with your Google account when prompted.
Change your password
- Click the Settings gear in the bottom-left corner of 15Five.
- Select My settings from the dropdown menu.
- Click the Security tab.
- Locate the Password section.
- Click Change password.
- Enter your current password, then enter and confirm your new password.
- Click Save.
View your security audit log
- Click the Settings gear in the bottom-left corner of 15Five.
- Select My settings from the dropdown menu.
- Click the Security tab.
- Click My security audit to open the log.
The log displays security events — including sign-ins, added vacations, and profile updates — from the past six months.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Security tab options are greyed out | Your company may use SSO | Contact your account admin to confirm which options are available to you |
| Google sign-in option does not appear | Google sign-in may not be enabled for your organization | Contact your account admin to enable Google sign-in at the account level |
| Password change not saving | New password may not meet complexity requirements | Check for an inline error message and revise your password accordingly |
| 2FA setup does not complete | Authenticator app may be out of sync | Re-sync your authenticator app's time settings and retry |
Not Covered Here
This article does not cover SSO configuration, which is managed at the account admin level.