Use this article to review and update which 15Five notifications you receive and how (email or Slack).
Before You Begin
- Slack notifications are only available if your organization has enabled the Slack integration. See Configure 15Five Slack Notification Preferences for setup details.
Steps
- Click the Settings gear in the top-right corner of 15Five.
- Click My settings at the top of the dropdown menu.
- Go to Notifications in the top navigation.
- Review the notification list and toggle individual notifications on or off under the Email and Slack columns.
- The Slack column appears only if your organization is integrated with Slack. - A greyed-out toggle cannot be changed — it is controlled by company notification settings or 15Five defaults.
- To disable all notifications for a column, toggle the switch at the top of the Email or Slack column to Off.
- Click Save at the bottom of the page.
A confirmation message appears at the bottom of the screen when your preferences are saved.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Slack column does not appear | Confirm your organization has enabled the Slack integration | Ask your account admin to enable the integration. See Configure 15Five Slack Notification Preferences. |
| A toggle is greyed out | Determine whether the notification is controlled by company settings or 15Five defaults | Ask your account admin to adjust company notification settings. See Configure company-wide notification settings. |
| Changes do not persist after saving | Confirm you clicked Save before navigating away | Return to Settings > My settings > Notifications and click Save again. |
Not Covered Here
This article does not cover managing notification preferences for other users or configuring company-wide notification settings. See Manage notification preferences for another user (Admin / Manager) and Configure company-wide notification settings.