Admins and managers upload job information to Career Hub before employees begin filling out their career profiles. Completing this setup gives employees access to their role descriptions, responsibilities, competencies, and career paths inside Career Hub.
Before You Begin
- Account admins can upload job titles, descriptions, responsibilities, competencies, and career paths.
- Managers can upload job titles, descriptions, and responsibilities for their direct reports' roles.
- Career Hub must be enabled on your account. Contact your 15Five account admin if you do not see Career Hub in your navigation.
Steps
- Log in to 15Five and navigate to Career Hub in the left sidebar.
- Click Admin or navigate to your Admin settings.
- Select Career Hub from the admin settings menu.
- Click Job Information.
- Click Add Job Title and enter the job title.
- Enter the job description in the Description field.
- Add individual responsibilities under the Responsibilities section.
- Click Save to store the job title entry.
- Repeat steps 5–8 for each job title you need to add.
- Navigate to the Competencies section within Career Hub admin settings. (Account admins only)
- Click Add Competency and enter the competency name and description.
- Click Save.
- Repeat steps 11–12 for each competency.
- Navigate to the Career Paths section within Career Hub admin settings. (Account admins only)
- Click Add Career Path and select the relevant job titles to connect.
- Assign competencies to each role in the career path.
- Click Save to publish the career path.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Career Hub option not visible in admin settings | Confirm Career Hub is included in your pricing package | Contact 15Five support to verify package access |
| Competencies section not available | Confirm you are logged in as an account admin, not a manager | Log in with an account admin account to access competencies |
| Job title not appearing for employees | Confirm the job title was saved, not just drafted | Return to Job Information, locate the entry, and click Save |
| Career path not displaying assigned competencies | Confirm competencies were added before building the career path | Edit the career path and re-assign competencies, then save |
Not Covered Here
This article does not cover how employees fill out their Career Hub after job information is uploaded.
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