Engagement Surveys in 15Five lets admins create, launch, and analyze employee surveys across the organization. Managers and limited-access leaders can view results scoped to their teams. Admins control campaign configuration, visibility settings, and confidentiality thresholds. Employees receive survey invitations and respond through a dedicated survey interface.
Data from Engagement Surveys is used by 15Five AI to power coaching insights, Focus Briefs, and Amaya. See How 15Five AI works together for how your data flows through the system.
Key Rules
- Only admins can create, launch, edit, or close engagement campaigns and configure their settings.
- Results access is set per person (role-based or custom). Each campaign also has a release setting: Release automatically sends results to everyone with access, and Controlled release lets admins choose who gets results after the campaign ends. HR Admins always see results.
- A confidentiality threshold must be met before individual group results are displayed to any viewer.
- Lifecycle surveys operate separately from standard campaigns and have their own scheduling, pause, and trigger controls.
- Employees must be marked eligible and included in the target group to receive a survey invitation.
Engagement survey start to finish
Run a campaign in this order. Each step links to the full instructions.
- Set up. Prepare Employee Data for an Engagement Campaign, then Configure Engagement Survey Settings Before Launching a Campaign.
- Plan your communication. Use the communication templates to announce the survey, nudge managers whose teams have low response rates, and follow up after it closes.
- Launch. Create an engagement campaign, Review engagement campaign details before launch, then Track response rates for an active engagement campaign.
- Review and share results. Start with Engagement Campaign Results — Reports Overview, then Share Engagement Survey Results and Create an Action Plan from Engagement Survey Results.
Launch a campaign from start to finish
Follow these steps in order for your first engagement campaign.
- Set up your settings: Configure Engagement Survey Settings Before Launching a Campaign.
- Check your groups: Review and update groups before your next engagement campaign.
- Plan your messages: Communication templates for engagement survey campaigns.
- Build the campaign: Create an engagement campaign.
- Check it before it sends: Review engagement campaign details before launch.
- Track responses: Monitor response rates and edit an active engagement campaign (Admin).
- View results: Access Engagement Campaign Results via the Engagement Tab.
- Act on results: Create an Action Plan from Engagement Survey Results.
Start here by role
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Admin |
Manager |
Employee |
In This Section
Analyze engagement survey results (Admin / Manager)
Show 19 articles
- Access Engagement Campaign Results via the Engagement Tab
- Analyze Engagement Results Using the Statements Report
- Apply Filters in the Engagement Feedback Report
- Create and populate a custom Group Type for engagement survey results
- Download Engagement Survey Results (CSV Exports)
- Download Executive Results Deck and Manager PDFs
- Engagement Campaign Results — Reports Overview
- Engagement Summary Report — Overview
- eNPS Report — How to Interpret Your Results
- Filter and Segment Engagement Campaign Results
- Heatmap Report — Engagement Survey Results
- Predictive Impact Model — Feature Overview
- Preview Engagement results as another person
- Share Engagement Survey Results
- Troubleshoot Missing Download Button for Engagement Reports
- Understand Benchmark Groups in engagement campaign results
- Understand Group Types in engagement survey results
- Understand the Engagement Report
- Use the Predictive Impact Model to identify high-impact engagement statements
Configure engagement survey settings (Admin)
Show 12 articles
- Add engagement survey emails, IP addresses, and URLs to your allowlist
- Assign results visibility for engagement campaigns
- Configure engagement feature access and results visibility settings
- Configure which group types appear in engagement survey filters
- Customize survey terminology
- Edit a custom engagement survey
- Enable Spanish for engagement surveys
- Engagement survey settings overview (Admin)
- Exclude an individual from a single engagement campaign
- How to assign an administrative role for engagement campaigns
- Set a confidentiality threshold for engagement campaigns
- Set up your engagement survey allowlist
Create and manage Action Plans
Launch and manage an engagement campaign (Admin)
Show 12 articles
- Configure Engagement Survey Settings Before Launching a Campaign
- Configure Kiosk mode for an engagement survey
- Create a manager effectiveness engagement survey campaign
- Create an engagement campaign
- Engagement Campaigns in 15Five — Overview
- Make an Invited User Eligible for Engagement Survey Participation
- Monitor response rates and edit an active engagement campaign (Admin)
- Prepare Employee Data for an Engagement Campaign
- Review and update groups before your next engagement campaign
- Review engagement campaign details before launch
- Target an engagement campaign to specific groups
- Test the deliverability of engagement campaign notifications
Manage an engagement campaign in progress (Admin)
Show 7 articles
- Extend an engagement campaign
- Make Changes to an Active Engagement Campaign
- Make changes to an upcoming engagement campaign
- Resend an engagement survey invitation
- Track response rates for an active engagement campaign
- View Engagement Campaign Participants
- View the audit log for an engagement campaign
Respond to an engagement survey (Employee)
Show 1 article
Set up and run Lifecycle Surveys (Admin)
Show 9 articles
- Analyze Lifecycle Survey Results
- Create a Lifecycle Survey from a Template
- Create a Lifecycle Survey from Scratch
- Download Lifecycle Survey Results
- Edit a Lifecycle Survey
- Exclude or Re-include a Scheduled Lifecycle Survey
- Lifecycle Surveys Dashboard Updates — Pause/Resume Controls and Drawer View
- Nudge or reopen a Lifecycle Survey for a participant
- Trigger a Manual Lifecycle Survey
Understand engagement surveys and benchmarks
Show 7 articles
- Engagement drivers — overview
- Engagement Reporting and Metrics — FAQ Index
- Engagement Score and Engagement Level — Overview
- Engagement Survey Types in 15Five
- eNPS in Engagement Campaigns — Feature Overview
- Take action on a low engagement driver score
- View and interpret eNPS results in an engagement campaign