This article walks through how to enable/disable 15Five's Check-ins feature. By default, if your plan includes Check-ins, the feature is turned on for all end users. However, you have the option to either disable the feature entirely or enable/disable it for specific groups.

Access and availability

⛔️ Required access to Check-ins and Check-in feature settings.
👥 This article is relevant to account admins.
📦 This feature is available in the Perform, Focus, and Total Platform pricing packages.


Enable/disable Check-ins

  1. Click on the 'Settings' gear in the top, right-hand corner of 15Five.
    Open_Settings.png
  2. Select 'Features' from the dropdown menu.
    Features.png
  3. Click into the 'Check-ins' section to open the Settings: Check-ins page.
    FeaturesCheckins.png
  4. Click the down arrow to the right of "Who has the Check-ins feature turned on?" and the following options will appear:
    Checkin-Disable-Enable-Options.png
  5. Select your desired option, then click Save.
    Save.png
  6. If you disable the Check-ins feature and, at any time, want to re-enable it, simply follow steps 1-3 again and then click the Enable Check-ins button.
    Enable-Checkins.png

User experience for disabled Check-ins

Are you sure you want to disable the whole Check-in? You can disable parts of the Check-in that you do not want used- such as Pulse, or Objectives, or maybe you want Check-ins just due less often? Check out how to change your Check-in frequency in this article.

If you choose to disable Check-ins, the following things will happen:

  • The Check-ins tab will no longer appear in either the web or mobile versions of 15Five for anyone in your organization;
  • All employees will lose access to past submitted or current Check-ins;
  • Check-in reporting will no longer be available;
  • All Check-in notifications will be disabled.

Note: This is all or nothing. If disabled, Check-ins will not show in the company account at all. If the company wants everyone but one person to have Check-ins disabled, for example, they would have to use company-wide vacations instead, and that one person could use the "Undo skip settings" option to override the vacation and fill out their Check-ins.

Upon re-enabling the feature, these changes will revert.

If you don't want to turn off Check-ins for the whole company, here are other options:

  • If you want to turn off Check-ins for only certain people, or only temporarily, check out how to set a vacation. One vacation can be set for up to 6 months, and you can set up vacations back-to-back if you want to skip Check-ins indefinitely.
  • Workaround for turning off for individuals: You can remove a reviewer from that person's profile. People who do not have a reviewer, by default, will not be asked to complete Check-ins. If you follow these steps, when you go to their personal settings you would just click ‘Remove’ under Reviewer, which will make it so they have no reviewer. Don’t forget to click ‘Save’ at the bottom of the page.

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