How can you measure and improve employee engagement in 15Five? The HR Outcomes Dashboard makes it easy to track engagement trends, identify what’s driving disengagement, and take action that improves performance, retention, and culture. This article walks you through how engagement is measured on the dashboard, the reporting tools available, and how to connect engagement data to strategy using the HR Outcomes Flywheel.
In this article, you will learn...
- Engagement on the HR Outcomes Dashboard 🌟
- Options for Analyzing Engagement 📊
- Engagement in the HR Outcomes Flywheel 🔁
- Related Resources 📚
- Frequently Asked Questions (FAQs) ❓
Access and availability
⛔️ Required access to HR Outcomes Dashboard.
👥 This article is relevant to roles and individuals assigned access to the HR Outcomes Dashboard.
📦 This feature is available in the Total Platform pricing package.
Engagement on the HR Outcomes Dashboard 🌟
15Five's HR Outcomes Dashboard is your command center for strategic HR—empowering HR leaders to measure the three most critical outcomes for business success: employee engagement, performance, and turnover. With built-in insights and actionable data, the dashboard helps you link your performance management efforts to tangible business impact, identify where to focus, and take action to improve what matters most.
How It's Measured
The Engagement tile on the HR Outcomes Dashboard is automatically populated in one of two ways:
- ⭐️ Engagement Score (Recommended): The organizational Engagement Score from your most recent engagement campaign.
- Average Pulse in Check-ins: The average Pulse score given in Check-ins by all active users, using the most recent Pulse score given in the past 31 days.
It is not possible to customize how this metric is calculated. If your organization has run an engagement campaign, the Engagement tile will default to display the Engagement Score. Otherwise, it will show Pulse.
Tip
Running an engagement campaign unlocks campaign-specific reporting and deeper data insights on the HR Outcomes Dashboard. With this richer data, you can better connect the dots between engagement, performance, and retention—and take action where it matters most. Learn how to launch an engagement campaign →
Options for Analyzing Engagement 📊
Engagement Campaign Reporting
After you hold an engagement campaign, 15Five provides powerful reporting tools to help you interpret results and take action. Use filters to explore engagement by team, manager, tenure, and more—and dig deeper with reporting elements like the Engagement Summary, Predictive Impact Model, and Dynamic Feedback.
Watch the video below and check out our "Access & Analyze Engagement Campaign Results" article to learn more.
Data Insights
In addition to comprehensive reporting options for engagement campaigns, the HR Outcomes Dashboard also contains the following data insights to help you analyze engagement:
Shows the engagement of current top performers over time.
This visualization highlights the engagement levels of your top performers—giving you a quick view into whether your highest-impact employees are feeling engaged. Use it to monitor potential risk areas, celebrate where things are going well, and ensure your best people stay engaged and supported.
- Y-axis (vertical): Number of employees
- X-axis (horizontal): Engagement survey date
- Color key: Engagement level (based on engagement survey results)
Shows the flow of active users' engagement levels over time.
This visualization shows how employee engagement levels have shifted over time—giving you a clear view of trends across your organization. It’s a powerful way to spot patterns, celebrate improvements, and catch early signs of disengagement before they become bigger issues.
- Y-axis (vertical): Number of employees
- X-axis (horizontal): Engagement survey date
- Color key: Engagement level (based on engagement survey results)
Shows the Pulse score of top performers over time.
Note
This insight is only available if your organization has held an engagement campaign. If you haven’t yet, don’t worry—Pulse data will still appear in the Engagement tile, and you can apply filters there to view this data.
This insight highlights how your top performers are feeling at work based on their responses to the Pulse question in Check-ins ("How did you feel at work since your last Check-in?"). It’s a quick way to gauge morale among your highest-impact employees, helping you spot burnout risks early and prioritize retention efforts where they matter most.
- Y-axis (vertical): Number of employees with a top performer designation (based on performance reviews or Best-Self Review® responses)
- X-axis (horizontal): Timeframe by quarter
- Color key: Numerical Pulse score given in the most recent Check-in
Shows the flow of Pulse scores over time.
Note
This insight is only available if your organization has held an engagement campaign. If you haven’t yet, don’t worry—Pulse data will still appear in the Engagement tile, and you can apply filters there to view this data.
This visualization shows the flow of Pulse scores over time, giving you a real-time sense of how employees are feeling at work. Based on responses to the Pulse question in Check-ins ("How did you feel at work this week?”), it helps you spot shifts in morale and identify trends in employee sentiment across the organization.
- Y-axis (vertical): Number of active employees
- X-axis (horizontal): Timeframe by quarter
- Color key: Pulse score from the most recent Check-in
Engagement in the HR Outcomes Flywheel 🔁
At 15Five, we frame all strategic HR work through the HR Outcomes Flywheel—a simple yet powerful model built around three phases: Diagnose, Plan, and Act. The goal of the Flywheel is to help HR teams continuously measure what matters, make targeted improvements, and drive long-term business outcomes.
Engagement plays a critical role in each phase:
Create a shared understanding of what's working, what's not, and where to focus
Use science-backed engagement surveys to surface sentiment and identify high- and low-performing engagement drivers across teams, demographics, and managers.
Help Center article 💡: Quick Launch Guide: Engagement Campaigns
Help Center article 💡: Access & Analyze Engagement Campaign Results
Implement strategic action plans that are clear, accountable, and trackable
Use Predictive Impact insights to prioritize areas for improvement and build Action Plans that target the engagement levers with the biggest potential ROI. Learn how to create Action Plans based on engagement campaign results →
Scale your strategy by activating and enabling your people managers
Equip managers with team-specific engagement data and personalized actions—like coaching and training—so they can make meaningful improvements in the flow of work. Learn about our manager enablement offerings →
The HR Outcomes Dashboard brings this full circle by visualizing engagement trends, helping HR teams connect feedback to impact. By measuring engagement consistently and tying it to action, you create a repeatable system for strengthening culture and improving performance over time.
Related Resources 📚
HR Outcomes Dashboard-specific articles:
You can view all HR Outcomes Dashboard articles here.
Engagement-specific articles:
- Engagement: Feature Overview
- Quick-launch guide: Launch an engagement campaign
- Create an Action Plan based on engagement survey results
You can access role-specific Engagement articles by navigating to the "Using 15Five" section of the Help Center, selecting your role, and then clicking "📋 Engagement surveys."
- How to use the HR Outcomes Dashboard (4 min)
- Use Case: HR Outcomes Dashboard (9 min)
Frequently Asked Questions (FAQs) ❓
We define employee engagement as "An employee’s intellectual and emotional connection with their employer, demonstrated by their motivation and commitment to positively impact the business’s vision and goals."
No. Engagement metrics on the HR Outcomes Dashboard are standardized and cannot be customized. The system will default to the Engagement Score if survey data is available, otherwise, it will display Pulse.
Yes. While campaign-specific visuals like "Top Performers and Engagement" require survey data, the Engagement tile will still show Check-in Pulse data if you haven’t launched an engagement campaign.
However, engagement campaigns are the most effective and accurate way to measure employee engagement. They provide science-backed, standardized data and unlock full reporting capabilities across the HR Outcomes Dashboard, giving you deeper insights and stronger strategic guidance.
Only individuals with assigned access to the HR Outcomes Dashboard can view these insights. This typically includes HR leaders, admins, and select managers, depending on your organization’s permissions setup.