The 15Five AI app delivers real-time 15Five notifications — including Kona, 1-on-1s, and more — directly to your Microsoft Teams workspace. Once installed, the app connects your accounts automatically using your email address.
Before You Begin
- You must have an active 15Five account with a current subscription.
- Your Microsoft Teams account must use the exact same email address as your 15Five account.
- Your Teams admin may need to approve the app for your organization before you can install it.
Steps
- Open Microsoft Teams and navigate to the Apps section.
- Search for 15Five AI in the App Store.
- Click Add to install the app.
- Wait for the app to match your account using your email address — no sign-in is required.
- Confirm you are receiving 15Five notifications in Teams.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Not receiving notifications | Confirm your Teams email exactly matches your 15Five account email | Contact support@15five.com if emails match and notifications are still absent |
| Teams email differs from 15Five email | Compare both email addresses | Ask your 15Five admin to update your 15Five email, or contact support@15five.com |
| Add button is unavailable | Check whether your Teams admin has restricted app installations | Ask your Teams admin to approve the 15Five AI app for your organization |
| No 15Five account | Verify you have an active 15Five subscription | Contact your HR or People Operations team to request access |
Not Covered Here
This article covers only the 15Five AI app installation. For steps to enable the core Microsoft Teams integration for High Fives in 15Five settings, see the related article below.