Admins can connect 15Five to Microsoft Teams so that High Fives appear in your organization's Teams workspace in real time. When this task is complete, a green confirmation banner appears in 15Five.
Before You Begin
- The High Fives Feed must be enabled before this integration will work. See Configure High Fives feature settings for instructions.
- You must have access to Integrations settings in 15Five. This requires an Account Admin role.
- This feature is available on the Perform and Total Platform pricing packages.
Steps
- Go to Settings > Integrations.
- Click Enable next to the Microsoft Teams option.
- Click the orange Enable Microsoft Teams button to confirm.
- Confirm the green banner appears indicating the integration is enabled.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Enable button is not visible next to Microsoft Teams | Confirm your account is on the Perform or Total Platform package | Contact your 15Five account representative to verify package access |
| Green confirmation banner does not appear after clicking Enable Microsoft Teams | Check your browser console for errors; attempt in a second browser | Clear browser cache, reload, and repeat steps 1–3; if the banner still does not appear, contact Contact the 15Five Support Team |
| Employees cannot see the 15Five app in Microsoft Teams after the integration is enabled | Confirm the integration is enabled by revisiting Settings > Integrations | See Troubleshoot the 15Five Microsoft Teams integration |
Not Covered Here
This article does not cover the employee workflow for viewing and sending High Fives in Teams, installing the 15Five AI app, or troubleshooting Teams errors. See the Related Articles below.