Use this article to send a High Five to a colleague, group, or external recipient directly from the High Fives Feed. When complete, the High Five appears in the feed and the recipient receives a notification.
Before You Begin
- You must have access to the High Fives feature. If High Fives does not appear in your navigation, contact your account admin.
- To include a company value hashtag, your account admin must have enabled hashtags in High Five settings.
Steps
- Click High Fives in the left-hand navigation.
- Click the Give a High Five text box at the top of the feed.
- Type @ and select the person, group, or external email address to recognize.
- Type your High Five message.
- To include a company value, type # and select a value from the dropdown.
- Click High Five!
Confirmation: The High Five appears in the High Fives feed and the recipient receives a notification.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| The # hashtag dropdown does not appear | Confirm your admin has enabled hashtags | Ask your account admin to enable Enable hashtags in High Fives in High Five feature settings |
| The recipient is not in the @mention dropdown | Confirm the person has a 15Five account | Enter the recipient's external email address directly in the text box |
| The High Five! button does not respond | Confirm the text box contains at least a recipient and message | Add a recipient via @mention and enter message text before clicking |
Not Covered Here
This article covers giving a High Five from the High Fives Feed only. You can also give High Fives while reviewing a Check-in or via Slack — see the Related Articles section below.