Admins, review admins, cycle collaborators, and managers can send bulk nudge emails to all participants who have not completed a specific review timeline action.
> Note: Your organization may have renamed this feature. If you don't see "Reviews" in your navigation, check with your admin for the name used in your account.
Before You Begin
- You must have the Review Admin, Cycle Collaborator, or Manager role. Managers can nudge their direct reports only; Review Admins and Cycle Collaborators can nudge anyone in the cycle.
- The review cycle must be active (not locked or closed).
- To send nudges to a single participant instead, see Send a nudge to an individual review timeline participant.
Steps
- Go to Reviews in the left-hand navigation.
- Click the name of the cycle under Active review cycles.
- On the Overview tab, scroll down to the Progress tracker section.
- Click Review timeline to expand the timeline actions list.
- Click ... to the right of the timeline action you want to nudge.
- Select Nudge from the dropdown menu.
- In the popup, type an optional personal message.
- Click Send nudge email.
The popup closes and nudge emails are sent immediately to all participants who have not completed that timeline action.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| The cycle does not appear under Active review cycles | Confirm the cycle has been launched and is not locked or closed | Ask your Review Admin to confirm cycle status |
| Nudge does not appear in the ... dropdown | Confirm your role — Managers can only nudge their direct reports | Contact your Review Admin to adjust your role or send the nudge on your behalf |
| Participants report not receiving the nudge email | Confirm the timeline action targeted the correct group | Check the participant's email address in their 15Five profile; ask them to check spam folders |
Not Covered Here
This article does not cover sending nudges to individual participants. See Send a nudge to an individual review timeline participant.