Use this article to install the 15Five mobile app from the App Store or Google Play. When complete, the 15Five homepage opens on your device.
Before You Begin
Your 15Five account must be active.
Use the login method your organization requires for 15Five.
Steps
- Open the App Store or Google Play.
- Search for 15Five.
- Select the 15Five app by 15Five Inc.
- Tap Get or Install.
- Open the 15Five app.
- Log in using your 15Five login method.
Confirmation: Your 15Five homepage appears in the mobile app.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| The app does not appear | Confirm the search term is 15Five | Open the direct store listing |
| Install button unavailable | Confirm your device meets store requirements | Update your device operating system |
| Login fails | Confirm your login method matches 15Five | Use your organization’s required login method |
| Account not found | Confirm your work email matches 15Five | Ask your admin to confirm your account email |
Not Covered Here
This article does not cover mobile app troubleshooting after installation.
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