Configure company settings

Before your organization gets started with 15Five, an account admin should set up your company's settings. If you need to change settings later on in your 15Five journey, edits can be made as needed.

In this article, you will learn...

• How to manage your company settings 🛠️

How to manage company settings 🛠️

1. Click on the Settings gear in the top, right-hand corner of 15Five.
   
2. Select "Company settings" from the dropdown menu to open the company settings page.
   
3. You're now on the "Company info" tab of Company settings.
   
   
   

   Manage the following settings in this tab:

   Company details
   Customize company name, location, timezone, and maximum # of people.

   • Company name: The name of your organization.
   • *Company location: Your organization's home base.
   • *Company timezone: The timezone that correlates with the location where your organization is based.
   • Maximum number of people: You will be charged for all active people in 15Five. Use this space to set a limit to control the maximum number of people who can join your 15Five instance, or select "unlimited."
     Help Center article 💡: Set a maximum user limit
     
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     Note

     This setting is especially important if your organization uses SSO to manage account membership and has just-in-time (JIT) provisioning enabled, as that setting allows anyone in your organization to create a 15Five account by logging into 15Five via SSO.

   * These settings are applied to everyone in your organization by default but can be customized one-off within a person's account settings or for multiple people via an integration or bulk import.

   Import settings
   Choose whether you want employees to be identified by email or employee ID.

   Employee identifier: Select whether you want to use email or employee ID as the unique identifier for your employees.
   Help Center article 💡: Select an Employee Identifier

   

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   Tip

   We recommend using employee ID as the employee identifier. Unlike email addresses, which can change due to name or domain updates, employee IDs remain constant. Selecting this option prevents account access issues or duplicate accounts caused by email changes.

   Invite settings
   Customize who can add new people, whether or not invite emails are sent out automatically, and your invite email subject line and body.

   • Who has permission to add people to this account? Decide which roles would be able to add new users to 15Five: everyone, only account admins, or account admins and managers.
     
     Help Center article 💡: Set restrictions on who can invite new users
   • How should 15Five handle invite emails for bulk imports? Choose whether users added via bulk import should receive invite emails immediately (granting instant access) or not receive automated invites, meaning you'll manually send invitations when you're ready for them to have access to 15Five.
     
   • Invite email (subject line and email body): Use these fields to customize the invite email that's sent to new users.
     
     Help Center article 💡: Customize the content of invite emails

   Company values
   Add and manage your organization's company values.

   In this section, you can add your company's values. Company values are the guiding principles and beliefs that shape the culture, decision-making, and behavior of an organization.

   

   Help Center article 💡: Add company values 

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   Tip

   In 15Five, company values can be used as hashtags in High Fives and used to assess performance in review cycles. Learn more.

   Company customization
   Add your company's logo.

   Logo: Upload your company's logo if you'd like for it to replace 15Five's company logo in the top, left-hand corner of your organization's 15Five account.

   

4. For steps on managing settings in the other tabs, check out the articles below:
   • Vacations: Skip Check-ins with vacations
   • Export: Export questions and answers from Check-ins
   • Notifications: Manage company-wide notifications
   • Security audit: View my company's security audit
   • SSO: Set up Single Sign-On (SSO)