This article walks through how to add termination data to 15Five. Termination data includes the date of termination and reason for deactivation. These data points are used to track and report on turnover in the HR Outcomes Dashboard.
In this article, you will learn...
- How to add termination dates to 15Five 🧑💻
- How to add termination reasons to 15Five 📝
- Frequently Asked Questions (FAQs) ❓
Access and availability
⛔️ Required access to the "Manage people" page.
👥 This article is relevant to Account admins.
📦 This capability is available in all pricing packages.
How to add termination dates to 15Five 🧑💻
There are various methods you can use to add termination dates to 15Five: using your HRIS, bulk import CSV, and the "Manage people" page. This section walks through each of these options.
Tip
To learn how to view a person's termination date in 15Five, please refer to the FAQs at the bottom of this article.
The best way to record and manage termination data is via your HRIS. If you haven't already integrated your HRIS, please follow the steps in our "HRIS Connector" article. When we capture termination dates via an HRIS, the field will automatically populate in employees' account settings— it's as simple as that!
This section contains steps for updating termination dates using a bulk import CSV. For more information about bulk imports, check out our "Bulk import or update people" article.
- Click on the Settings gear in the top, right-hand corner of 15Five.
- Select 'People' from the dropdown menu.
- Open the 'Import' tab using the top navigation bar.
- You are now on the bulk import page. Create your bulk import CSV, including the following columns:
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emailoremployee_id(depending on your company's selected Employee Identifier) termination_date- [Optional] If you are deactivating individuals during this bulk import, also include the column
is_activeand type "false" for the individuals you're deactivating.
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- Once you've created your bulk import CSV, click Choose file at the bottom of the screen and select the file from your computer.
Note
The file you upload must be in an UTF-8 CSV format.
- A 'Preview import' screen will appear. Review the changes that will be made, then click Finish import at the bottom of the page.
- Depending on the size of your CSV, it may take up to 15 minutes for the import to complete. Once the import is complete, updates will be reflected in 15Five.
- Click on the Settings gear in the top, right-hand corner of 15Five.
- Select 'People' from the dropdown menu.
- You'll land on the "Manage people" page. There are three tabs at the top of the page: Active, Inactive, and Deactivated. Open the appropriate tab to find the person whose termination date you want to change.
- Use the filters or search bar at the top of the page to search for the person whose settings you want to edit.
- Click on the name of the person whose termination date you want to manage to open their account settings.
- Add the termination date using the "Termination date" field at the top of the page.
- When you're done, click Save at the bottom of the page.
- If it wasn't already, the person's profile will automatically move to the "Deactivated" tab.
How to add termination reasons to 15Five 📝
Once you add a termination date for a person, you can manage their termination reason. Current options for adding termination reasons are 1) using the 'Deactivated' tab of the "Manage people" tab and 2) if your organization is integrated with ADP using the HRIS Connector, using your integration.
This section discusses adding employee termination data to 15Five after their account has already been deactivated. If the account(s) you want to add termination data for are currently active, please refer to our "Deactivate a person's account" article for steps on deactivating and adding termination data simultaneously.
- Click on the Settings gear in the top, right-hand corner of 15Five.
- Select 'People' from the dropdown menu.
- You'll land on the "Manage people" page. From here, open the "Deactivated" tab.
- Use the filters or search bar at the top of the page to search for the person whose settings you want to edit.
- Check the boxes to the left of the person or people whose accounts you want to manage termination data for.
- Click Actions at the top of the page and select "Edit termination data" from the dropdown menu.
- A popup will appear that allows you to select termination data and reason. Enter accurate information, then click Update termination data.
If your organization is integrated with ADP using the HRIS Connector, you can sync termination reasons, types (voluntary/involuntary), and regret status to 15Five. This ability is automatically enabled for customers who integrated with ADP after September 2024, and historical customers can opt in using the steps below.
- Click on the Settings gear in the top, right-hand corner of 15Five.
- Select 'Integrations' from the dropdown menu.
- Click Manage your HRIS Integration at the top of the page.
- Open the "Configuration" tab.
- Check the box next to "Additional Termination data."
- Any termination data you add in ADP will automatically sync to 15Five moving forward.
Frequently Asked Questions (FAQs) ❓
- Turnover metrics are valuable from a legal perspective because they can uncover unconscious bias and discriminatory practices, or reveal a workplace climate that deters people that belong to specific demographics (e.g. women or persons of color) from remaining at the company.
- Cost savings. Estimates of the cost of turnover vary, but commonly it's estimated to be around 33% of an individual’s salary. When you add in all of the indirect costs of turnover, like lost business opportunity, training new employees, or lower productivity of newly hired employees in the beginning, others estimate the cost of turnover to be one-and-a-half to two times an individual's annual salary.
You can report on turnover using the HR Outcomes Dashboard. Within this dashboard, turnover is calculated by the number of employees with a termination date in the past 30 days out of the average number of active users during the selected date range x 100 (expressed as a percentage).
In the future, recording termination data will enable you to report on your organization's regrettable turnover. Regrettable turnover occurs when somebody's departure from the company harms the organization, or when a high-performing employee that the company would have liked to keep decides to leave of their own accord. These are usually high-performing or high-potential individuals whose loss can have a significant impact on team dynamics, productivity, and business outcomes.
Once imported, you can view a person's termination date in their profile by following these steps:
- Click on the Settings gear in the top, right-hand corner of 15Five.
- Select 'People' from the dropdown menu.
- You'll land on the "Manage people" page. From here, open the "Deactivated" tab.
- Find the person whose termination date you want to view and click on their name to open user settings. The termination date can be found toward the top of the page.
- Analyze results and take action to prevent turnover. Use the "Performance and turnover" data insight on the HR Outcomes Dashboard to view a trend of people who have left your organization over time and their performance designations at the time of their departure. If you notice a trend in high performers leaving, consider creating an Action Plan to retain top performers.
- Use engagement surveys for more actionable insights. You can also dig further into engagement survey drivers to see if there were specific criteria, like belonging, communication, or trust in leadership, on teams with higher turnover rates.
- Educate managers. According to Gallup poor management can be the root cause of 75 percent of voluntary turnover. Use the Manager Effectiveness Indicator (MEI) dashboard to analyze which managers and hierarchies have higher turnover rates, and focus on educating and coaching high-turnover leaders.