Analyze engagement results using the Engagement tab (Limited Access Leader)

The Engagement tab shows engagement score, level, and percentile alongside two time-based views: engagement trend and engagement flow. Use this tab to track how engagement changes across survey periods.

Before You Begin

You must have Limited Access Leader permissions with results access assigned to at least one group.
At least one engagement campaign must be closed. Results are not available for open or draft campaigns.
To reach the Engagement tab, you must first open a campaign's results. See Access and navigate engagement survey results as a Limited Access Leader.

Steps

Click Surveys in the left-hand navigation.
Click View results to the right of the campaign you want to analyze.
Click the Engagement tab on the Campaign summary page.
Use the filters at the top to select a specific group or view company-wide results.
Review the engagement score, level, and percentile in the top-left graphic.
Scroll to the Engagement trend chart to view score changes over time.
Hover over any dot on the trend chart to see that campaign's score, name, timeframe, and participant count.
Scroll to the Engagement flow section to see how employees moved between engagement levels across survey periods.
Review the flow columns to identify which engagement levels gained or lost members since the previous survey.

Reading the Engagement tab

Engagement score, level, and percentile

Metric	What it shows
Engagement score	A calculated measure of psychological engagement across three dimensions: Force (drive), Feeling (emotional state), and Focus (concentration). Based on 7 survey statements.
Engagement level	The category your score falls into: Disengaged (0–5th percentile), Somewhat Engaged (5th–25th), Moderately Engaged (25th–75th), Highly Engaged (75th–95th), or Extremely Engaged (95th–100th).
Engagement percentile	How your score ranks against all companies in the 15Five dataset over the past 12 months.

To see the calculation methodology, click Explain this score in the app.

> Note: The Engagement Percentile metric is not available in group-level results — only in company-wide results.

Engagement trend

The trend chart plots your engagement score across the current survey and the three most recent campaigns.

The X-axis shows campaign dates (current plus three prior).
The Y-axis shows the engagement score.
Each dot is color-coded by engagement level.
Hover over a dot to view the score, campaign name, timeframe, and participant count.

Use this chart to measure whether initiatives and Action Plans are moving the score over time.

Engagement flow

The engagement flow tracks how individual employees moved between engagement levels from one survey to the next.

Each column represents an engagement level (Disengaged through Extremely Engaged).
The flow lines show how many employees shifted into or out of each level compared to the previous survey.
Use this view to identify whether employees are moving toward higher or lower engagement levels.

If Something Goes Wrong

Issue	Check	Fix
Engagement trend shows only one dot	Fewer than two closed campaigns exist	No fix needed — the chart populates as additional campaigns close.
Engagement flow section is not visible	Only one campaign has closed	Engagement flow requires at least two closed campaigns to display a comparison.
Percentile is missing from group results	You are viewing a group filter, not company-wide	Switch the filter to company-wide view to see the percentile metric.
Groups are not selectable in the filter	Your results access has not been configured	Contact your HR admin to confirm group results access has been assigned to your account.

Not Covered Here

This article covers only the Engagement tab. For the Summary, Statements, eNPS, and Feedback tabs, see the related articles below.

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