The Summary tab gives you an at-a-glance view of your team's engagement results after a survey closes. You can read your engagement score, see how it compares to the last survey, and identify recommended actions to take.
Before You Begin
You must have results access for at least one group, or limited company-wide access, to view the Summary tab. Navigate to the campaign results page before starting. See Access and navigate engagement survey results as a Limited Access Leader if you haven't done this yet.
Steps
- On the Campaign summary page, click the Summary tab.
- Locate the engagement score graphic in the top-left corner of the tab.
- Read your Engagement Score — this reflects three dimensions: Force, Feeling, and Focus.
- Read your Engagement Level — this shows which category your score falls into (see level definitions below).
- Read your Engagement Percentile — this shows how your score ranks against all companies in the 15Five dataset over the past 12 months.
- Click Explain this score to open a guided breakdown of the score's calculation and methodology.
- Scroll to the Compared to last survey section.
- Review changes in Engagement Score, Engagement Percentile, and Participation since your last survey.
- Scroll to the Improve section under Areas to improve and celebrate.
- Review the AI-generated list of areas where your team has room to grow.
- Review the Celebrate section for areas of recognized achievement.
- Scroll to Recommended areas for action.
- Review each recommendation — each displays a predictive impact score, target audience, and relevant engagement driver(s).
- Click Draft Action Plan on a recommendation to begin launching a targeted action.
- Follow the modal prompts to complete the Action Plan setup.
Engagement level definitions
| Level | Percentile range | Description |
|---|---|---|
| Disengaged | 0–5th | High percentage of disengaged employees |
| Somewhat Engaged | 5th–25th | Slightly more engaged, but significant disengagement present |
| Moderately Engaged | 25th–75th | Middle range; employees moderately engaged |
| Highly Engaged | 75th–95th | Top 25%; employees contribute significantly |
| Extremely Engaged | 95th–100th | Top 5%; most employees highly committed |
Compared to last survey — metric definitions
| Metric | What it shows |
|---|---|
| Engagement Score | Change in overall engagement score since the previous survey |
| Engagement Percentile | Change in percentile rank against 15Five dataset (company-wide only; not available in group results) |
| Participation | Change in the percentage of employees who submitted surveys |
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Engagement Percentile is missing from Compared to last survey | You are viewing group-level results | Switch to company-wide results using the filter at the top of the page |
| Recommended areas for action section is empty | No group filter is applied and you only have limited company-wide access | Apply a group filter for a group you have full results access to |
| Draft Action Plan button is not visible | Recommendations require group-level results access | Select a specific group in the filters and reload the tab |
| Summary tab shows no data | The campaign may still be processing, or your access may not include this group | Confirm the campaign is closed and verify your group access with your admin |
Not Covered Here
This article covers the Summary tab only — for the Engagement, Statements, eNPS, and Feedback tabs, see the related articles below.
Related Articles
- Access and navigate engagement survey results as a Limited Access Leader
- Analyze engagement results using the Engagement tab (Limited Access Leader)
- Analyze engagement results using the Statements tab (Limited Access Leader)
- Analyze engagement results using the eNPS tab (Limited Access Leader)
- Analyze engagement results using the Feedback tab (Limited Access Leader)