The Access tab controls which roles can navigate to Engagement. The Results visibility tab controls confidentiality thresholds and who can see open-ended feedback.
Before You Begin
You must have HR Admin or Account Admin access in 15Five. Both roles can configure engagement and Lifecycle Survey settings. HR Admins can additionally view demographic data in survey results; Account Admins cannot.
Steps
Open Engage settings
- Click the Settings gear in the bottom-left corner of your 15Five account.
- Select Features from the dropdown menu.
- Click Engage to open its settings.
Configure the Access tab
- Select the Access tab.
- Under Feature Access, select the roles that can access the Engagement tab in main navigation.
Configure the Results visibility tab
- Select the Results visibility tab.
- Under Confidentiality rule, select the minimum number of survey respondents required to display group results — choose 3, 4, or 5 (default is 5).
- Click Save to apply the confidentiality threshold.
- Under Manager visibility to hierarchy results, toggle the setting on or off.
- Under Enable filtering by manager/hierarchy groups, toggle managers and/or hierarchies on or off independently.
- Under Feedback visibility, select Admins only or Everyone with results access.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Engagement tab not visible to a role after saving | Confirm the role was selected under Feature Access | Return to the Access tab, select the role, and save |
| Confidentiality threshold change not reflected in results | Confirm the Save button was clicked after selecting the new value | Re-select the threshold and click Save |
| Open-ended feedback visible to users who should not see it | Check the Feedback visibility setting | Set Feedback visibility to Admins only and save |
Not Covered Here
This article does not cover the Survey terminology tab, company settings (display name, industry, notifications), or assigning results access to individual users.