Admins and managers can generate a custom High Fives report to see all High Fives given and received by individuals in your organization. When complete, the report opens in the browser and is available to download as a CSV.
Before You Begin
- Your account must have High Fives enabled. Contact your admin if you do not see High Fives in your navigation.
Steps
- Go to Reports in the left-hand navigation.
- Click Explore in the Custom Reports block.
- Select High Fives from the report type list.
- Set the following filters:
- Who is included — select Everyone or Specific Groups and Individuals - What type of High Fives — select High Fives Given, High Fives Received, or Both - Time frame — select Last week, Last month, Last 3 months, Last 6 months, Last year, or Custom - Include comments — select Yes or No
- Click Generate report.
- To save the report for future access, click the Favorite icon in the top corner of the results box.
- Favoriting a report moves it to the top of the Custom Reports list.
- To edit or delete the report, click the corresponding icon in the top corner of the results box.
- Click Print or Download in the top-right corner to print or export results.
The downloaded CSV includes these columns: First name, Last name, Employee email, Manager first name, Manager last name, Date submitted, High Five Creator, Comments.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| No results appear in the report | Confirm the selected time frame contains High Fives activity | Expand the time frame or change the filter to Everyone and regenerate |
| A specific High Five is missing | Check whether both the giver and receiver are active users | If both are deactivated, the High Five is excluded from custom reports — this is expected system behavior. See |
| Explore button is not visible in the Custom Reports block | Confirm your role has access to High Fives reporting | Contact your account admin to verify reporting permissions |
Not Covered Here
This article does not cover High Fives feed filtering or sending High Fives. See View and filter the High Fives feed and Give a High Five from the High Fives Feed.