A manager effectiveness review always includes exactly eight questions — one for each of 15Five's Manager Effectiveness Competencies — and these questions cannot be edited.
Key Rules
- Each question asks how often a manager demonstrates a specific competency, rated on a five-point Likert scale: Always demonstrates to Never demonstrates.
- Review writers can add written feedback for each question.
- These questions cannot be edited. They are standardized for benchmarking purposes.
- The eight competency questions are the same regardless of review type (self, manager, or upward).
The Eight Manager Effectiveness Competencies
- Managing Oneself: Stay organized, focused, and productive while also managing their teams effectively.
- Influencing Others: Affect people's beliefs, attitudes, and behaviors. Have an awareness of people, their values, and needs, and use this knowledge to drive organizational impact.
- Demonstrating Business Acumen: Analyze complex situations, anticipate future trends and possibilities, and develop plans that account for various factors and contingencies across a business environment.
- Setting Goals: Prioritize work and define measurable objectives that an individual or organization wants to achieve. Identify the desired outcome and develop a plan to reach that goal.
- Enabling Productivity: Create an environment or provide resources and tools that allow individuals to work efficiently and effectively toward their goals. Identify factors that hinder productivity and find ways to eliminate or mitigate them.
- Giving and Receiving Feedback: Provide or get information about performance, behavior, or actions with the intention of improvement or continuation of doing something well.
- Supporting Career Growth: Help individuals develop the knowledge, skills, and experience they need to achieve their career goals through mentoring, training, coaching, and learning opportunities.
- Building Strong Teams: Foster a team that works well together, commits to a common purpose, and achieves goals efficiently and effectively.
Common Misunderstanding
Admins cannot customize or replace these eight questions. Adding the Manager Effectiveness section to a question template includes all eight questions exactly as defined — no additions, removals, or edits are permitted.