Assign and Manage Admins and Global Viewers

Within 15Five, there are several administrative and feature-based roles that determine what people can see and do. In this article, you’ll learn how to assign these roles to individuals in your account—whether they’re account admins, HR admins, billing admins, group admins, or Global Viewers.For more information about roles in 15Five, please refer to our "Roles and permissions in 15Five" Help Center article.

In this article, you will learn...

• How to assign/manage an administrative role
• How to assign/manage group admin role
• How to assign/manage Global Viewers
• Resources for assigning other roles 📖

How to assign an administrative role 🧑‍💻

1. Click the Settings gear in the top right-hand corner of 15Five.
   
2. Select 'People' from the dropdown menu to open the 'Manage people' page.
   
3. Use the search bar on the right-hand side of the screen to search for the name of the employee who you want to assign a role to.
   
4. Click on the name of the employee to open their account settings page.
   
5. Scroll down to the 'Permissions' section of the employee's account settings page and check the box next to the roles you want to assign to them.
   
6. Save your changes.
   

How to assign a group admin role 👥

Groups in 15Five let you organize people by department, team, or other criteria—and group admins help manage those spaces efficiently.

Who can be a group admin

Group admins can be Account admins or direct managers.

If no group admin is selected, the group’s creator, an account admin, or the direct manager (if all group members report to them) can edit the group.

Group admin permissions

Group admins can:

• Manage Check-in questions

• Edit group settings

• Update individual settings for group members

They cannot automatically see all group members’ Check-ins. To gain visibility, they can request to follow specific people.

Add or remove group admins

1. Click the Settings ⚙️ icon in the top-right corner of 15Five.

2. Select People > Manage groups.

   
   

3. Search for and open the group you want to edit.

4. Click the Settings ⚙️ icon on the group page and select Edit group.

   

5. Under Group admins, add or remove people as needed. Only Account admins and direct managers will appear as options.
   

   

6. Click Save.

How to assign and view Global Viewers 🌍

Global Viewer is a permission that gives someone visibility into company-wide data in 15Five. It’s typically used by HR teams or admins, but anyone can be assigned this role.

To maintain transparency, all users can see who the Global Viewers are from their own settings.

What Global Viewers can see

Global Viewers can:

• View Check-ins across the organization (except answers marked private)

• See all Objectives set to 15Five permissions

• Optionally view certain 1-on-1 agendas (if granted for compliance or HR-related reasons)

  • Global Viewers with 1-on-1 visibility can see agendas for:
    

    • 1-on-1s between a user and their manager

    • 1-on-1s between a user and any past manager

    • 1-on-1s between a user and their team members

    • 1-on-1s between a user and any past team member

They cannot see peer-to-peer 1-on-1s or anything written in Private Notes.

Make someone a Global Viewer

To add someone as a Global Viewer, an Account admin must contact 15Five Support and request this permission for that person’s account.

If you want Global Viewers to have access to 1-on-1 agendas, include your reason (e.g., a legal requirement or HR necessity) in your message to Support.

View who the Global Viewers are

Anyone in your organization can view the list of current Global Viewers:

1. Click the Settings ⚙️ icon in the top-right corner of your 15Five account.

2. Select My settings from the dropdown.

3. Click the Check-in visibility tab at the top of the page.

4. On the Who can see my Check-ins? page, scroll to the Global Viewers section.

If you don’t see a Global Viewers section, it may mean that no one in your company has been assigned this permission yet, or the feature hasn’t been enabled.

Resources for assigning other roles 📖

To assign other roles to individuals, please refer to the role-specific article below.

• Change a person's direct manager
• Best-Self Review®: Add an additional manager for a review cycle participant
• Best-Self Review®: Add a review viewer for a review cycle participant
• Best-Self Review®: Add or remove review admins
• Best-Self Review®: Add or remove cycle collaborators
• Engagement: Assign roles and results access in Engage