If you are new to 15Five and need an example, a downloadable CSV template can be found at the bottom of this page.
A few simple rules when bulk importing users:
- Only the fields in the example are permitted.
- You can list multiple groups separated by commas, but make sure the
active_group_namesfield is wrapped with double quotes. For example: "Sales, SF Team, Customer Success"
- The full list of timezone options can be found here: Timezones for bulk import
TIP:We recommend creating a backup of your company’s current structure. Please note that any changes made to
active_group_nameswill override any current group settings.