15Five questions are fully customizable and can be asked of your whole company, a group, or specific individuals/employees. If you need some inspiration on questions, you can use our Question Bank to easily ask a variety of questions designed to increase your performance, engagement, and culture. Otherwise, here are some details regarding creating questions, types of questions that are available, frequencies for questions, and more.
Guide 📖: The Great eBook of Employee Questions
Video 🎥: Question Management Strategy: 101
Create a new 15Five question
1. Click on 'Settings' from the left navigation.
2. Then click on '15Five questions' to expand the question settings.
3. Last, click on 'Manage questions'.
4. Click on the 'Create a new question' button.
5. You can choose from three options: Company-wide, Group, or Person.
6. Select the question type: Text, Yes/No, Numerical, Rating scale, Question Bank. If the type is Yes/No, Numerical, or Rating scale, admin can run Poll / Trends reports on the answers. Metric questions, as well as Poll/Trends reports, are available on 15Five Plus.
7. Ask your question in the 'Question' field. This field is free text and allows you to input questions in another language! Hints, notes, directions, URLs, etc can be listed here as well.
8. Choose your frequency for the question; 'How often is the question asked?'.
9. You can choose to make the question optional or even post it to Slack.
Success Center article 🗒: Integrate 15Five with Slack
10. Click 'Add new question'.
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Who can I create a question for?
- Company-wide: These questions are available to all users. Only account admins can ask company-wide questions.
- Group-Specific: These questions are just for specific groups. Account admins, reviewers, and group admins can ask group questions.
- Person Specific: These questions are just for specific people. Account admins and reviewers can ask group questions.
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Setting up group questions (see permissions above)
1. Click on 'Settings' from the left navigation.
2. Then click on '15Five questions' to expand the question settings.
3. Last, click on 'Manage questions'.
4. Click on the 'Create a new question' button.
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What types of questions can I create?
- Plain text: These are regular plain text questions with no formatting.
- *Yes/No: These questions are for simple Yes/No responses.
- *Numerical: Metric questions are quantitative question types that work with our visual trend/poll dashboards to aggregate and analyze your data.
- *Rating scale: This allows you to ask scalable questions.
- Question Bank: We provide a list of questions for you to ask your team so you can always keep your questions fresh.
*These question types are only available on 15Five Plus. With 15Five Plus you can ask, measure, and manage just about anything you can think of for your team. Additional reporting and the Reviews feature are also included on Plus.
Success Center article 🗒: Inspiration for metric based questions
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Setting up metric questions
Metric questions are quantitative question types that work with our visual trend/poll dashboards to aggregate and analyze your data. These question types allow you to ask a question on a 1-10 scale, a yes/no, access our question bank or ask a simple numerical question.
Metric questions (Yes/No, Numerical, Rating scale) are only available on 15Five Plus and Enterprise. With 15Five Plus and Enterprise Plans you can ask, measure, and manage just about anything you can think of for your team.
1. Click on 'Settings' from the left navigation.
2. Then click on '15Five questions' to expand the question settings.
3. Last, click on 'Manage questions'.
4. Create a new question and under the 'Select a question type', choose from Yes/No, Numerical or Rating scale.
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What frequencies are available for questions?
You can also select the frequency of each question. Choosing a frequency other than "weekly" will cycle that question in and out of 15Five based on your desired timing.
When creating a question, you will choose the frequency under “How often is this question asked?”. Choose the frequency that works best for your company and the reporting period in which you would like to first see the question appear. Question frequencies can be changed over time by editing the question(s).
Frequency options for questions
- Show in every 15Five: question will appear on every report
- This is a one-time question: choose which reporting period you want the question to appear on, one time only
- Schedule this question: select the frequency and which report you would like the question to appear on. Scheduling questions in 15Five allows you to schedule questions in advance without impacting the current question line up. You can schedule questions weekly, bi-weekly, monthly, or quarterly.
Question Queues also have frequencies. Click on the gear to the right of your Question queue section to see current settings and update. For more information on Question Queues, check out this article.
Want to analyze your team's answer to a question? Learn how to pull a custom report.