The IT Admin role gives IT team members access to integration and security settings without granting full administrative privileges. Use these steps to assign or revoke the IT Admin role.
Before You Begin
- You must be an HR Admin to assign or revoke the IT Admin role.
- The IT Admin role is available on all plans.
- Multiple employees can hold the IT Admin role at the same time.
- Assigning or revoking IT Admin does not affect billable seat count.
- Revoking the role does not disconnect or disrupt active integrations.
What IT Admin Can Access
- SSO and SCIM settings
- All integrations (HRIS, Flow of Work, Productivity)
- Integration status and error states
- Security Audit page
- Notifications settings
- Company Settings page (view only)
What IT Admin Cannot Access
- Employee feedback, reviews, engagement data, or demographic data
- HR workflows (surveys, check-ins)
- Feature management settings
- Sensitive employee attributes
Assign or Revoke the IT Admin Role
- Click the gear icon, then click Manage People.
- Search for the employee by name.
- Click the employee's name to open their account settings.
- Scroll to the Permissions section.
- Check the IT Admin box to assign the role, or uncheck it to revoke.
- Click Save.
Confirmation
The IT Admin role badge appears on the employee's permissions list after assigning. The badge disappears after revoking.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Employee cannot see the integrations page | IT Admin role is not assigned | Assign the IT Admin role in their account settings |
| IT Admin can see employee review data | User has additional HR Admin permissions | Review and adjust their permissions — IT Admin alone does not grant HR data access |
| IT Admin checkbox is not visible | You may not have HR Admin access | Confirm you are logged in as an HR Admin |
Not Covered Here
This article covers the IT Admin role only. For a full overview of all roles and permission levels, see Roles and Permissions in 15Five.