Admins can control which engagement survey results each employee can access by assigning results visibility on the Manage Permissions page. When complete, the employee's row on that page reflects their updated visibility type.
This article covers individual (one-off) assignment only. To assign visibility to multiple people at once, see . To update visibility from an employee's account settings page, see .
Before You Begin
- This feature requires the Engage, Legacy Perform, or Total Platform pricing package.
- You must have an HR Admin role to access Manage Permissions.
- Understand the two visibility types before assigning:
Role-based visibility — access is determined by the employee's organizational role:
- HR Admins can view company-wide results and detailed results for all groups.
- Managers can view results, but two conditions must both be met:
1. The manager must have results visibility enabled. Role-based visibility is the default — managers automatically have results visibility for their reports unless otherwise configured. Custom visibility assignments use the access levels Full, Limited, or Limited + Groups. 2. The Manager visibility to hierarchy results setting in Engagement feature settings must be turned on. This setting is the gatekeeper: when it is OFF, managers see no engagement results at all — not even for direct reports.
When both conditions are met, managers can view their manager group (direct reports), their hierarchy group (direct and indirect reports), and company-wide results. Results display only if at least the organization's confidentiality threshold (3–5 respondents) has been met.
- Individual Contributors have no access to engagement survey results.
Custom visibility — access is assigned directly, regardless of role. Choose one level:
- Full — company-wide results and detailed results for all groups.
- Limited — company-wide results only.
- Limited + Groups — company-wide results plus results for specific groups you select.
Steps
- Go to People in the left-hand navigation.
- Click Manage permissions in the top navigation bar.
- Use the search bar or filters at the top of the page to locate the employee.
> Note: Filters use "and" logic. Selecting multiple filter values narrows results to employees who match all selected criteria.
- Click the three-dot menu to the left of the employee's row.
- Select Edit.
- Select Role-based or Custom visibility.
- If you selected Custom, choose Full, Limited, or Limited + Groups from the dropdown.
- If you selected Limited + Groups, click Select groups and choose one or more groups.
- Click Save.
What Success Looks Like
The employee's row on the Manage Permissions page displays the updated visibility type immediately after saving. If the row still shows the previous setting after saving, refresh the page and repeat from Step 4.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Manage permissions is not visible in the top navigation | Confirm your account has the HR Admin role | Contact your 15Five account admin to verify your role assignment |
| Employee does not appear in the list | Confirm the employee is an active user in 15Five | Clear all active filters, then search by the employee's name directly |
| Limited + Groups option is not available | Confirm you are on the individual Edit screen, not a bulk edit screen | Close the bulk edit flow and use the three-dot menu on a single employee's row |
| Changes do not persist after saving | Check for an error message on the page | Re-enter the desired visibility settings and click Save again |
Not Covered Here
This article does not cover bulk visibility assignment. See .