After enabling the 15Five app for Slack, use the Slack settings page in 15Five to control which channels receive Check-in and High Five activity.
Before You Begin
- The 15Five app for Slack must already be enabled. See Enable the 15Five app for Slack.
- You must be both a 15Five account admin and a Slack workspace admin.
- Before content can push to a Slack channel, add the 15Five bot to that channel. In Slack, open the channel, type
@15fivein the text box, and select the 15Five app.
Steps
Open Slack settings
- Click the Settings gear in the bottom-left corner of 15Five.
- Select Integrations from the dropdown menu.
- Click Manage next to Slack.
Configure the Setup tab
- Click the Setup tab.
- Enter a channel name in the Default Slack Channel or Group field.
This default channel receives content when no specific channel is set in Sharing Settings.
Configure the Sharing Settings tab
- Click the Sharing Settings tab.
- To notify a channel on every Check-in submission, enable Submitted Check-ins and enter a channel name.
- To let employees share Check-in answers manually, enable Check-in Answers and enter a channel name.
- To let employees share priorities manually, enable Priorities and enter a channel name.
- To push all public High Fives to one channel, enable All High Fives and enter a channel name.
- To push High Fives for a specific group, enable Group-specific High Fives, select a group, and enter a channel name.
Configure the Questions tab
- Click the Questions Shared to Slack tab to review all Check-in questions already configured to push answers to Slack.
- To add a question, click Check-ins in the left navigation.
- Click the Manage questions tab.
- Click Create a new question.
- Check Share answers on Slack.
- Enter the target public channel name, or leave blank to use the default channel.
Sharing Settings reference
| Setting | Behavior | Channel limit |
|---|---|---|
| Submitted Check-ins | Auto-notifies channel on every submission | One channel |
| Check-in Answers | Employees manually share answers | One channel |
| Priorities | Employees manually share priorities | One channel |
| All High Fives | Auto-pushes all public High Fives | One channel only |
| Group-specific High Fives | Auto-pushes High Fives for one group | One channel per group |
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Content does not appear in the Slack channel | 15Five bot not added to that channel | In Slack, type @15five in the channel and select the app |
| Sharing Settings tab shows no channel options | Default channel not set | Complete the Setup tab first and save a default channel |
| Check-in answer pushes to Slack without the attachment | Expected behavior — attachments are excluded | Users can click the hyperlink in Slack to open the full answer in 15Five |
| Group-specific High Fives not appearing | Group not selected in the setting | Return to Sharing Settings, select the correct group, and save |
Not Covered Here
This article does not cover enabling or disabling the Slack integration — see Enable the 15Five app for Slack.