Work system integrations connect your organization's productivity, messaging, and collaboration tools to 15Five so that Agents have visibility into how work actually happens. Connected integrations feed real-time activity signals — conversations, project updates, calendar patterns, collaboration footprints — into the context layer.
This article covers the general integration setup process. For platform integrations like HRIS, SSO, or SCIM, see Integrations & Identity: Overview.
Before you begin
- Required access to Agents Hub
- This article is relevant to Company admins, HR Admins, or IT Admins
- This feature is available in the Perform and Total Platform pricing packages.
Integration data stays private. Agents only surface insights to people who already have access to that information. Data from private channels, tools, or sources is never shared with someone who is not already part of them.
Note: To ensure the highest level of security, 15Five is continually investing in our overall information security program, resources, and expertise. To review 15Five's security documents, and how we handle your company data, see our Trust Website.
Available work system integrations
Work system integrations are organized by category. Browse by category in the sidebar or use the Search integrations bar to find a specific tool.
| Category | Tools | What it adds |
|---|---|---|
| Meetings & chat | Slack, Microsoft Teams | Collaboration patterns, blockers, momentum, relationship dynamics |
| Productivity | Jira, Asana, Linear, GitHub, Google Calendar, Outlook, Google Drive, Microsoft OneDrive, Notion | Project ownership, task completion, meeting load, focus time, documentation work |
| Sales & support | Salesforce, HubSpot, Gong, Zendesk | Pipeline activity, call dynamics, account patterns, ticket ownership |
| AI tools | Claude.ai, ChatGPT, GitHub Copilot, Cursor | AI adoption signals, usage patterns |
Note: Availability varies — some integrations are available now, others are coming soon. Check the Integrations tab in the Agents Hub for current availability. You can click Notify me on any coming-soon integration to be alerted when it launches.
Connect an integration
- Select Agents in the left navigation.
- Click Agents Hub.
- Select the Integrations tab.
- Find the integration you want to connect using the category sidebar, filter tabs (All, Connected, Available, Coming soon), or the Search integrations bar.
- Click Set up on the integration card.
- In the setup modal, select Connect it yourself.
- Complete the OAuth or API key flow to authorize the connection.
- Once connected, the integration card shows a Connected badge and begins syncing.
Manage a connected integration
Click Manage on any connected integration to:
- Pause syncing
- Remove the connection
- View connection status
Review integration details before connecting
Click on any integration card to open a side drawer with detailed information about the integration. The drawer is organized into sections:
- Permission-aware — confirms that insights reach only people who were part of the work.
- In short — a quick summary of what connecting does.
- What it enables — what agents can do with the integration's context.
- What data is used — exactly what data is read (default vs. opt-in), and what is never touched.
- Permissions — required permissions for the connection.
- Security and compliance — data handling, retention policies, and a link to the 15Five Trust Center.
For connected integrations, the drawer also shows:
- Finish setup — optional post-connection steps, such as installing a delivery app or adding the bot to a private channel.
- Disconnecting — what happens when you remove the connection.
Use the integration details drawer to review everything a security or IT team would need before approving a connection.
Assign an integration to IT
If an integration requires IT or security approval, you can assign it instead of connecting it yourself:
- On the Integrations tab, find the integration.
- Click Set up on the integration card.
- In the setup modal, select Assign to whoever manages it.
- Select the person to assign the connection to.
- The assigned person receives a link to review and connect the integration. You are notified when it is done.
After assigning, the integration card shows a Request pending badge. Click Review request to see the assignee and request date. From there you can:
- Send a reminder — nudge the assignee if they have not connected yet.
- Cancel request — cancel the assignment and assign to someone else.
See Assign an IT admin to an integration (Admin) for detailed instructions.
Request an integration
If the tool you need is not listed, click Request an Integration at the top of the Integrations tab to submit a request to the 15Five team.
What data is processed
Each integration has specific data access rules. For full details, open the integration's detail drawer and review the What data is used section.
Communication (Slack, Teams):
- All public/standard channels are processed by default
- Private and shared channels can be added individually (opt-in)
- Direct messages are not processed
Calendar (Google Calendar, Outlook):
- Only data visible to the authenticating user
- Private/hidden events are not processed
Tasks (Jira, Asana, Linear):
- Only data visible to the authenticating user
- Draft tickets, restricted-project content, and attachment contents are not read