Custom attributes can be updated or permanently removed from the Attributes page. Changes apply across all employee profiles immediately.
Before You Begin
- You must have an HR Admin or Account Admin role to manage custom attributes.
- If you plan to delete an attribute, export or save any data values first. Deletion cannot be undone.
Steps
- Go to People → Attributes.
- Scroll down to the Other Attributes section.
- Click ··· (three dots) next to the attribute you want to manage.
- To edit: Select Edit, then update the name, description, format, or permissions.
- To delete: Select Delete, then confirm the deletion in the prompt.
- Click Save to apply any edits.
> ⚠️ Warning: Deleting an attribute removes it from all employee profiles permanently. This action cannot be undone.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| ··· menu does not appear | Confirm your role is HR Admin or Account Admin | Contact your Account Admin to adjust role permissions |
| Attribute is not visible in Other Attributes | Attribute may be a Default or Demographic type | Default and Demographic attributes cannot be deleted; only custom attributes support this action |
| Edit changes did not save | Browser or session timeout | Re-enter changes and click Save before navigating away |
Not Covered Here
This article covers only the Attributes page workflow — to edit an attribute's value on an individual employee's profile, see Manage Individual Employee Attributes.