Use this article to send a Check-in answer or comment to any email address directly from 15Five. The recipient receives a one-time email containing the question, answer, and optionally the comments — no 15Five account required.
Before You Begin
- You must have access to Check-ins in your 15Five account.
- You can only share answers from Check-ins you have permission to view.
- To share an answer with your direct manager, use the Pass it Up option instead. See Pass up a Check-in answer to your manager for instructions.
Steps
- Click Check-ins in the left navigation.
- Click View Check-in next to the Check-in you want to open.
- Click the ... icon to the right of the answer or comment you want to share.
- Select Share by email from the dropdown menu.
- Enter one or more recipient email addresses in the To field.
- Check Include answer comments if you want the email to include comments on that answer.
- Click Send.
What Success Looks Like
A confirmation notification appears on screen immediately after clicking Send. The recipient receives an email containing the question text, the answer, and comments if you selected that option.
Key Rules
- The person whose answer you share is not notified that their answer was shared.
- If a recipient does not have permission to view the full Check-in, they receive only the shared question, answer, and comments (if included). They do not gain access to the rest of the Check-in.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Confirmation notification does not appear after clicking Send | Confirm the To field contains at least one valid email address | Remove any invalid addresses, re-enter a valid address, and click Send again |
| Recipient reports they did not receive the email | Confirm the address entered matches the recipient's inbox address exactly | Ask the recipient to check their spam folder; resend to the correct address if a typo occurred |
Not Covered Here
This article does not cover passing up an answer to your manager. See Pass up a Check-in answer to your manager.