HR Admins use this article to manually release engagement survey results to individuals in their organization. When complete, each selected person receives access to results and an email notification.
Note: This article applies only when Controlled release was selected during campaign setup. If Release automatically was selected, results are distributed to everyone with results visibility within approximately 2 hours of the campaign ending — no manual action is required. See for details.
Before You Begin
- You must have HR Admin access to the Engagement Dashboard.
- The campaign must be completed.
- Controlled release must have been selected during campaign setup.
Steps
- Go to Surveys > Engagement in the left-hand navigation.
- Click View results next to the completed campaign.
- Click Release results in the orange callout banner at the top of the Campaign Summary page.
- Locate the person using the search bar, or use the filter to narrow by access level (Full, Limited + groups, or Limited) or group membership.
- Check the box next to each person you want to grant access to.
- Click Save.
Note: A ✓ checkmark next to a name indicates that person already has access. Unchecked names have not yet been granted access.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Release results banner does not appear | Confirm the campaign status is Completed | Wait for the campaign to end, or verify the campaign end date in campaign settings |
| Release results banner does not appear | Confirm Controlled release was selected during setup | If Release automatically was selected, no action is needed — results are distributed automatically |
| A person does not appear in the sidebar list | Confirm the person has been assigned a results visibility role in campaign settings | Update the person's results access level in campaign settings before releasing |
| Person does not receive an email after access is granted | Confirm the person's email address is active in their 15Five account | Ask the person to check their spam folder, then contact 15Five Support if the issue persists |
What Resolution Looks Like
After clicking Save, a checkmark appears next to each person you selected. Each person receives an email notification that results are available.
Not Covered Here
This article does not cover previewing what a specific person will see before you share results. See Preview Engagement results as another person for instructions.