Direct Answer
The HR Outcomes Flywheel is 15Five's framework for continuous strategic HR improvement, structured around three phases — Diagnose, Plan, and Act — applied across performance, engagement, and turnover work.
Key Rules
- Diagnose: Identify what is working, what is not, and where to focus. In 15Five, this means running review cycles, assigning performance designations, and reading dashboard data.
- Plan: Build targeted action plans that are accountable and trackable. This includes using competency reporting to identify skill gaps and creating Action Plans aligned to business objectives.
- Act: Enable managers to make improvements in the flow of work. This includes sharing team-specific data and providing coaching or training resources.
- The Flywheel applies to all three HR Outcomes Dashboard outcomes: performance, engagement, and turnover.
- The cycle repeats — Act feeds back into Diagnose, creating a continuous improvement loop.
Common Misunderstanding
The Flywheel is not a one-time process. Each completed cycle generates new data that restarts the Diagnose phase, making the model repeatable rather than linear.