Work system integrations connect your organization's productivity, messaging, and collaboration tools to 15Five so that Agents have visibility into how work actually happens. Connected integrations feed real-time activity signals — conversations, project updates, calendar patterns, collaboration footprints — into the context layer.
This article covers the general integration setup process. For platform integrations like HRIS, SSO, or SCIM, see Integrations & Identity: Overview.
Before you begin
- Required access to Agents Hub
- This article is relevant to Company admins, HR Admins, or IT Admins
- This feature is available in the Perform and Total Platform pricing packages.
Integration data stays private. Agents only surface insights to people who already have access to that information. Data from private channels, tools, or sources is never shared with someone who is not already part of them.
Note: To ensure the highest level of security, 15Five is continually investing in our overall information security program, resources, and expertise. To review 15Five's security documents, and how we handle your company data, see our Trust Website.
Available work system integrations
Work system integrations are organized by category:
| Category | Tools | What it adds |
|---|---|---|
| Communication | Slack, Microsoft Teams | Collaboration patterns, blockers, momentum, relationship dynamics |
| Calendar | Google Calendar, Outlook | Meeting load, focus time, availability patterns |
| Tasks & project management | Jira, Asana | Project ownership, task completion, complexity, stalled work |
| Code & engineering | GitHub | Throughput, review depth, mentorship patterns |
| Knowledge & documents | Google Drive, Microsoft OneDrive, Notion | Documentation work, strategy briefs, knowledge contributions |
| CRM & revenue | Salesforce, Gong, Chorus | Pipeline activity, call dynamics, account patterns |
| Customer success | Zendesk | Ticket ownership, escalation patterns, response quality |
| AI tools | Claude.ai, ChatGPT, GitHub Copilot, Cursor | AI adoption signals, usage patterns |
Note: Availability varies — some integrations are available now, others are on the roadmap. Check the Integrations tab in the Agents Hub for current availability.
Connect an integration
- Select Agents in the left navigation.
- Click Agents Hub.
- Select the Integrations tab.
- Find the integration you want to connect.
- Click + Connect.
- Complete the OAuth or API key flow to authorize the connection.
- Once connected, the integration appears in the Connected section and begins syncing.
Manage a connected integration
Click Manage on any connected integration to:
- Pause syncing
- Remove the connection
- View connection status
Review integration details before connecting
Each integration has a Details button that opens a side drawer with:
- What data the integration accesses
- What data it does not access
- Required permissions
- Scope and setup steps
Use this to review everything a security or IT team would need before approving a connection.
Assign an integration to IT
If an integration requires IT or security approval — which many enterprise tools do — you can assign it instead of connecting it yourself:
- On the Integrations tab, find the integration.
- Click Assign (below the Connect button).
- Select the user or team to assign the connection to.
- The assigned person receives a notification with a direct link to complete the connection.
See Assign a work system integration to IT (Admin) for detailed instructions.
What data is processed
Each integration has specific data access rules:
Communication (Slack, Teams):
- All public channels are processed by default
- Private channels can be selected individually for inclusion
- Direct messages are not processed
Calendar (Google Calendar, Outlook):
- Only data visible to the authenticating user
- Private/hidden events are not processed
Tasks (Jira, Asana):
- Only data visible to the authenticating user
- Draft tickets, restricted-project content, and attachment contents are not read