The Coaching Sessions dashboard gives admins a centralized view of coaching token usage and session history. It shows how many tokens have been used, how many are scheduled, and how many remain available, scoped by billing cycle or across the full contract term.
Access and availability
- Requires access to Coaching (add-on)
- Relevant roles: Account Admin, HR Admin
- Available on any 15Five pricing plan with the Coaching add-on
Feature Structure
The dashboard is accessed via Manager Coaching → Sessions in the left-hand sidebar. It contains two sub-tabs:
| Element | What It Shows |
|---|---|
| 1:1 tab | Token usage and session history for 1:1 coaching sessions (1 token per session) |
| Group tab | Token usage and session history for group coaching sessions (5 tokens per session, up to 10 participants) |
| Available tokens bar | Appears at the top of both tabs. Displays Used, Scheduled, and Available tokens against the total purchased |
| Billing cycle selector | Scopes the dashboard to a specific billing cycle instead of the full contract term |
| Sessions table | Lists individual sessions with a token cost column showing how many tokens each session consumed |
The Available tokens bar uses three statuses:
- Used — The session has ended and the token has been spent.
- Scheduled — The session is booked but has not happened yet. Moves to Used once the session occurs.
- Available — Tokens not yet allocated to a session.
What You Can Do
Set Up
- Assign a 1:1 Coaching Session via an Action Plan
- Assign a Group Coaching Session to Managers
- Assign bulk actions to managers
Use
- Complete your coaching profile
- Schedule an assigned 1:1 coaching session
- Add session details to a 1:1 coaching session
Key Rules
- Token balances update automatically as sessions are scheduled and completed.
- The billing cycle selector scopes all data on the page, including the tokens bar and the sessions table.
- 1:1 sessions cost 1 token. Group sessions cost 5 tokens.
- To purchase additional tokens, contact your Account Manager or Support.