Understand Benchmark Groups in engagement campaign results

The Benchmark Group filter in engagement campaign results lets HR Admins compare their organization's engagement data against anonymized, aggregated data from similar organizations — by industry, company size, or region.

Required access: Engagement Campaign Results. Available on Engage, Legacy Perform, and Total Platform pricing packages.

Feature Structure

What the Benchmark Group filter does

The Benchmark Group filter compares your organization's engagement results against external benchmarks. Benchmarks are available at both the company level and group level.

You can apply benchmark filters to the following metrics:

  • Engagement Score — Summary Report and Engagement Report
  • Engagement Statements — Engagement Report
  • Driver Statement Scores — Statements Report
  • eNPS — eNPS Report
  • Manager Effectiveness Statements — Statements Report

Benchmark filters are applied one dimension at a time. Industry, company size, and region filters cannot be combined in a single view.

Benchmark dimensions

Benchmarks are available across three dimensions.

Industry

  • Business Service
  • Education
  • Finance
  • Healthcare
  • Manufacturing
  • Non-profit
  • Retail
  • Software

Company Size

  • Small: 0–149 employees
  • Medium: 150–499 employees
  • Large: 500+ employees

Region

  • Africa
  • Asia
  • Europe
  • North America (NA)
  • Oceania
  • South America
  • USA – Midwest
  • USA – Northeast
  • USA – South
  • USA – West
Note: Region label consistency (US vs. USA) and the definition of "NA" require SME confirmation before publishing.

Default benchmark

By default, engagement results are compared to 15Five's Global Benchmark. Admins can change this by selecting a different benchmark using the Benchmark Group filter.

How benchmarks are maintained

Benchmarks are updated weekly using anonymized, aggregated data from 15Five customers who completed engagement surveys in the past 18 months.

A benchmark requires data from at least 10 companies in a given category. If a benchmark drops below this threshold, it remains available for up to 4 weeks before being removed.

Benchmark percentiles are frozen at the time an engagement campaign ends. They do not change when reviewing historical data.

Key Rules

  • Benchmark filters are applied one dimension at a time. Industry, company size, and region filters cannot be combined in a single view.
  • A benchmark requires data from at least 10 companies. If a benchmark drops below this threshold, it remains available for up to 4 weeks before being removed.
  • Benchmark percentiles are frozen at the time an engagement campaign ends. They do not change when reviewing historical data.
  • Your organization's industry must be set in Company Settings before your data is included in industry benchmark groups.

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