Use a CSV import to update the performance rating attribute for multiple employees at once. When the import completes, updated values appear on each employee's account settings page under Additional information.
Before You Begin
- Complete the custom performance rating attribute setup before importing. See Create a custom performance rating attribute.
- Export employees' performance ratings from the relevant review cycle. See Export performance ratings from a review cycle.
- Have your exported performance ratings CSV accessible before starting.
Steps
- Click the Settings gear in the bottom-left corner of your 15Five account.
- Select People from the dropdown menu.
- Click the Import tab in the top navigation bar.
- Click Download current structure to download your company's employment structure CSV.
- Save one unedited copy of the downloaded CSV as a backup.
- Open a second copy of the downloaded CSV.
- Delete all columns except email, firstname, lastname, and your custom performance rating attribute column.
- Sort the first_name column in ascending order to match the order of your performance ratings CSV.
- Enter each employee's performance rating value from the ratings CSV into the custom attribute column.
- Save the edited file in UTF-8 CSV format.
- Click Choose file at the bottom of the import page.
- Select your edited CSV from your computer.
- Review the changes on the Preview import screen.
- If the changes are incorrect, click Start over to cancel and return to the import page.
- Click Finish import.
The import can take up to 15 minutes to complete. Once finished, updated ratings appear in each employee's account settings page.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Import preview shows unexpected changes | Confirm you deleted only the non-required columns and saved in UTF-8 CSV format | Click Start over, re-edit the CSV, and re-upload |
| Custom attribute column not recognized | Confirm the column header in the CSV exactly matches the attribute name in 15Five | Correct the column header, save, and re-upload |
| Ratings not visible after import completes | Confirm 15 minutes have elapsed since the import finished | Reload the employee's account settings page and check Additional information |
| Import file is rejected | Confirm the file is saved as UTF-8 CSV, not XLSX or another format | Re-save the file from your spreadsheet application as CSV UTF-8 and re-upload |
Not Covered Here
This article does not cover updating performance rating attributes one employee at a time — see Update a performance rating attribute for an individual employee.