Admins, cycle collaborators, and managers can unshare a participant's review results after they have been shared but before they have been finalized. When complete, the participant loses access to their results and receives an email notification.
Before You Begin
- The review cycle's end date must not have passed. If it has, a review admin or cycle collaborator must extend the end date first. See Extend a review cycle for instructions.
- This task applies only when results have been shared but not yet finalized. To reopen a finalized review, see .
Steps
- Go to Reviews in the left-hand navigation bar.
- Click the name of the review cycle containing the participant.
- Scroll to the Cycle participants section and click the participant's name.
- Click the Summary tab.
- Scroll to the bottom of the page.
- Click Unshare.
- Review the prompt confirming the participant will lose access to results and will receive an email notification.
- Click Unshare to confirm.
What Completion Looks Like
After confirming, the participant can no longer view their review results. The participant, their manager, review admins, and cycle collaborators each receive a notification that the results were unshared. The Unshare button is no longer visible on the participant's Summary tab.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Unshare button is not visible | Check whether the review cycle's end date has passed | A review admin or cycle collaborator must extend the end date. See Extend a review cycle. |
| Participant reports still seeing their results | Confirm the participant has refreshed their browser session | Ask the participant to log out and log back in to 15Five. |
| No notification received by participant | Check the participant's email address in their profile | Correct the email address in the participant's profile and contact 15Five Support if the issue persists. |
Not Covered Here
This article does not cover reopening a finalized review. See .