15Five's HR Outcomes Dashboard is your command center for strategic HR. It's a one-stop shop for measuring outcomes, gathering insights, and taking actions that connect your performance management programs to business success. This article walks you through the basics of the HR Outcomes Dashboard and provides resources you can use to configure it, populate it, and begin driving impact. Let's dive in!
In this article, you will learn...
- What is the HR Outcomes Dashboard? 📊
- Roles & Visibility 👀
- How it Works 🧑💻
- Navigating the Dashboard 🧭
- Key Components 🔑
- Additional resources (Articles, Courses, & Videos) 📝
- Frequently Asked Questions (FAQs) ❓
Access and availability
⛔️ Required access to the HR Outcomes Dashboard.
👥 This article is relevant to roles and individuals assigned access to the Outcomes Dashboard.
📦 This feature is available in the Total Platform pricing package.
What is the HR Outcomes Dashboard? 📊
The HR Outcomes Dashboard is a reporting tool designed to help HR Leaders analyze and improve the HR outcomes that matter most: Engagement, Performance, and Turnover. It also allows you to measure Manager Effectiveness alongside these outcomes—because managers are the #1 driver of all three.
Tip
Want to understand why Engagement, Performance, and Turnover are the outcomes that matter most? Check out our HR Outcomes Playbook to learn how focusing on these three areas drives strategic impact and business success.
The dashboard is populated using data already flowing through your system from things like connecting your HRIS, holding engagement campaigns, and completing performance reviews.
Using this data, it delivers:
- Executive-Level Insights: Advanced dashboards with demographic and performance filters provide executive-level insights, trending data visualizations, and impactful reporting.
- Strategic Action Planning: Streamlined planning and campaign creation for strategic action deployment and enhanced tracking to ensure manager accountability.
- Manager Empowerment At Scale: Real-time reporting on manager behavior, coaching needs, and enablement activity helps HR teams identify gaps, deliver targeted support, and scale manager development effectively.
- AI-Powered Recommendations: The HR Outcomes Dashboard uses responsive AI to surface tailored recommendations for action based on your existing flow of data.
Roles & Visibility 👀
By default, HR Admins and Account Admins can access the HR Outcomes Dashboard. Account Admins can manage access at any time—removing existing access or granting it to additional individuals—via the Dashboard’s configuration settings (in-app link). Learn more about configuring access to the HR Outcomes Dashboard →
How it Works 👩💻
- Collect data. Populate the dashboard by holding performance reviews, running employee surveys, and connecting your HRIS. Learn more →
- Explore insights. Identify areas for improvement and see insights by groups and demographic data. Learn more →
- View recommendations. Receive tailored recommendations for action based on your unique situation and data mix.
- Create Action Plans. Assign recommended actions to individual managers and team leaders, right in the flow of work. Learn more →
- Measure impact. Track progress on assigned actions, create accountability, and showcase the impact of HR initiatives to the C-suite.
Navigating the Dashboard 🧭
Access the HR Outcomes Dashboard by clicking Outcomes Dashboard in 15Five's main, left-hand navigation.
At the top of the dashboard, you'll see four tabs: Dashboard, Manager Effectiveness, Action Plans, and Platform Reports.
- The Dashboard tab gives you a comprehensive view of your organization’s three core outcomes: Engagement, Performance, and Turnover. Learn more →
- The Manager Effectiveness tab contains tools you can use to analyze and drive manager effectiveness, including AI Coach insights and the Manager Effectiveness Indicator. Learn more →
- The Action Plans tab is your hub for creating strategies that drive tangible improvements in performance, engagement, retention, and manager effectiveness. Learn more →
- The Platform Reports tab contains reports for 15Five Tools: Check-ins, 1-on-1s, Objectives, and Career Hub.
Key Components 🔑
Outcome Tiles show how your organization is performing in Engagement, Performance, and Turnover. Easily view trending data to see how scores change over time, and apply filters to see how the outcomes performance of specific cohorts compares to your organization as a whole.
Note
If your organization doesn't yet have data for outcome scores, the scorecards will display in a default empty state. As you collect relevant data in 15Five, the scores will become more accurate and actionable. Learn how to populate the dashboard →
Manager Effectiveness is the biggest driver of engagement, performance, and retention. The Manager Effectiveness Indicator allows you to view detailed insights into how managers are performing across your organization. Learn more →
For organizations using Kona, 15Five's AI-Powered Manager Coach, the HR Outcomes Dashboard includes real-time, AI-powered insights that highlight managers with the highest urgency for support. You’ll see recommended actions based on observed behaviors and can dive into the Manager Summary Report to pinpoint where strategic intervention will drive the greatest impact. Learn more →
Note
Kona is an AI-powered coach that helps improve manager effectiveness through real-time, in-the-moment support. It’s available as an add-on for customers on 15Five’s Total Platform pricing plan.
Dashboard filters allow you to dig into outcomes data for specific cohorts of employees. Quickly and easily visualize how subsets of your organization are performing with regard to Manager Effectiveness, Engagement, Performance, and Turnover. Learn more about available filters →
Elevate your strategic oversight with advanced dashboards and filters you can easily share across your leadership team. Visualize organizational trends and outcomes with impactful reporting, designed for better decision-making and alignment. Learn about available data insights →
The HR Outcomes Dashboard uses responsive AI to surface tailored recommendations for action based on your unique situation and data mix.
Action Plans empower HR leaders with a way to more effectively design, execute, and measure strategies that drive tangible improvements in performance, engagement, and retention.
With Action Plans, you can...
- Craft campaigns that target key areas for improvement;
- Assign actions like targeted 1-on-1 talking points and manager enablement courses directly to relevant managers, incorporating recommended actions;
- Define specific metrics to track the effectiveness of the plan, such as engagement scores, eNPS, and turnover rates;
- Promote accountability by tracking the progress of assigned actions in real-time;
- See how the progression of your Action Plan impacts outcomes within your organization
Additional Resources 📝
- Help Center article 💡: Quick-launch Guide: HR Outcomes Dashboard
- Help Center article 💡: Configure the HR Outcomes Dashboard
- Help Center article 💡: Use the HR Outcomes Dashboard
- Help Center article 💡: Manager Effectiveness Indicator: Feature Overview
- Help Center article 💡: Create and launch an Action Plan
Frequently Asked Questions (FAQs) ❓
The outcomes contained in the HR Dashboard Data are calculated based on the following usage from features across the 15Five platform. As your organization continues to utilize 15Five, the data in the dashboard will become richer.
- Engagement: Engagement survey data (from Engagement) and Pulse score data (from Check-ins).
- Performance: % of top performance based on ratings (from Best-Self Review®), % of top performers based on an opinion-scale review question (from Best-Self Review®), goal attainment (from Objectives).
- Turnover: Termination data (from people settings).
- Manager Effectiveness: Manager Effectiveness assessment data (engagement surveys or review cycles).
Read more about outcome calculations and configuring the HR Outcomes Dashboard.
The HR Outcomes Dashboard is only available to Total Platform Customers.
By default, Account admins and HR admins can see the dashboard, but visibility can be customized to suit your organization's needs. Account admins can manage role-based access and grant access to specific individuals.
Help Center article 💡: Manage visibility for the HR Outcomes Dashboard
No worries! You can import external review data to 15Five to make the dashboard more valuable. And even if you don’t use 15Five for reviews, the HR Outcomes Dashboard still holds considerable value for managing and improving various aspects of HR. Some examples are:
- Data-Driven Insights: The HR Outcomes Dashboard provides detailed insights into key HR metrics like employee turnover and engagement levels. These insights help you understand the underlying dynamics of your organization and can help guide strategic decision-making.
- Identify Early Warning Signs: Regular monitoring of the HR Outcomes Dashboard can help identify potential issues before they become bigger problems. For example, if you notice a sudden dip in engagement scores or an increase in turnover rates, you can investigate and address these issues proactively.