Account Admins can upload a custom logo to replace the default 15Five logo. When complete, the custom logo appears in the top-left corner of every team member's 15Five account.
Before You Begin
- You must have Account Admin access to Company Settings.
- Prepare a square image file in .jpg, .jpeg, .png, or .gif format. Non-square images are scaled to 40×40px — cropping or distortion may occur.
Steps
- Click Settings in the bottom-left corner of 15Five.
- Select Company settings from the dropdown menu.
- Scroll down to the Company customization section.
- Click to expand the logo settings.
- Drag and drop your image file into the upload box, or click Or upload here.
After uploading, the logo appears immediately in the top-left corner of your 15Five account. Verify the change is visible before navigating away.
Remove a Custom Logo
- Go to Settings > Company settings.
- Scroll to the Company customization section and expand the logo settings.
- Click the × icon in the top-right corner of the custom logo thumbnail.
The 15Five default logo reappears immediately after removal.
File Requirements
| Requirement | Value |
|---|---|
| Accepted formats | .jpg, .jpeg, .png, .gif |
| Required shape | Square |
| Display size | 40×40px (larger images are scaled down) |
Note: Logos uploaded via an SSO provider are not supported. You must upload your logo manually using the steps above.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Upload box does not appear | Confirm you are logged in as an Account Admin | Log in with an Account Admin account, then return to Company Settings |
| File upload fails | Confirm the file is .jpg, .jpeg, .png, or .gif | Convert the file to an accepted format and re-upload |
| Logo appears distorted | Confirm the image is square before upload | Crop the image to a 1:1 aspect ratio and re-upload |
| Logo does not update after upload | Check browser cache | Hard-refresh the page (Ctrl+Shift+R or Cmd+Shift+R) |
Not Covered Here
This article does not cover white-label branding or logo changes synced from an HRIS or SSO provider. See Account Settings — Feature Overview for a full list of configurable company settings.