Company Settings is the account-level configuration area where Account Admins control your organization's identity, people management rules, and feature behavior across 15Five.
How to Access Company Settings
- Click the Settings gear icon in the bottom-left corner of your 15Five account.
- Select Company settings from the dropdown menu.
- The Company info tab opens by default.
Feature Structure
Company Settings is organized into tabs. The Company info tab contains six settings groups:
Company details — Name, display name, industry, timezone, location, and maximum user limit.
Contact information — Billing and account contact details used for invoices, renewals, and support communications.
Import settings — Employee identifier selection (email or employee ID).
Invite settings — Who can add new users, bulk import invite behavior, and invite email customization.
Company values — Your organization's guiding values, usable as hashtags in High Fives and as performance assessment criteria in review cycles.
Company customization — Your company logo, displayed in the top-left corner of every user's account.
Additional tabs in Company Settings link to other configuration areas:
- Vacations — Skip Check-ins during company-wide vacation periods. See Set a company-wide vacation to skip Check-ins (Admin).
- Export — Export Check-in questions and answers. See Export all Check-in questions and answers.
- Notifications — Manage company-wide notification defaults. See Configure company-wide notification settings.
- Security audit — View account security activity. See View the security audit log.
- SSO — Configure Single Sign-On. See Set up SAML Single Sign-On (SSO) in 15Five.
What You Can Do
Set Up
- Set a maximum user limit
- Select an Employee Identifier in 15Five
- Configure invite permissions and email settings
- Add your company logo to 15Five
Manage
- Add or edit company values
- Customize invite email content for new users
- Set restrictions on who can invite new users
Common Issues
Key Rules
- Only Account Admins can access Company Settings.
- Company timezone and location apply to all users by default. Both can be overridden at the individual level via account settings or in bulk via integration or CSV import.
- The maximum user limit controls how many active people can exist in the account. If no limit is set and SSO with just-in-time (JIT) provisioning is enabled, any person in your organization can create a 15Five account by signing in via SSO. See What happens if SSO with JIT provisioning is enabled and no user limit is set.
- Employee identifier (email vs. employee ID) affects how users are matched during imports and integrations.
- Company values added here are available as hashtags in High Fives and as assessment criteria in performance review cycles.