Grant a Manager Access to Content

Admins can grant individual managers access to Content, 15Five's on-demand manager training course library. When access is granted, the manager's available seat is allocated and they can immediately begin assigned courses.

Note: Content requires an add-on to any 15Five pricing package. Only Account Admins and HR Admins can grant access.

Before You Begin

Your organization must have an active Content subscription with available seats. Confirm seat availability with your 15Five account representative before proceeding.

Steps

Go to People in the left-hand navigation.
Click the name of the manager you want to grant access to.
Scroll down to the Transform Access section of their settings page.
Check the box next to Transform.
Click Save.

What Success Looks Like

After saving, your organization's available seat count decreases by one. The manager can now access on-demand Content courses from their account.

If Something Goes Wrong

Issue	Check	Fix
Transform Access section does not appear on the user's settings page	Confirm your organization has an active Content subscription	Contact your 15Five account representative to verify subscription status
Save button does not respond after checking the Transform box	Check whether all available seats are already allocated	Remove access from an inactive manager before granting access to a new one — see
Warning appears on the manager's Action Plan after access is granted or removed	The manager was assigned an Action Plan while access was inactive	See

Not Covered Here

This article does not cover filtering the People page to see which managers currently have Content access. See .

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