Admins use this article to configure the Pulse, Priorities, High Fives, and Attachments sections within Check-ins. When complete, the Check-ins feature settings page reflects your saved tool configuration.
Before You Begin
- You must have Admin access to 15Five.
- Check-in access must already be enabled for your organization. See Enable or disable Check-ins for your organization for instructions.
Steps
- Click the Settings gear in the bottom-left corner of your 15Five account.
- Select Features from the dropdown menu.
- Click Check-ins to open Check-in feature settings.
Pulse
- Locate the Pulse section.
- Toggle Pulse in Check-in on or off to control whether the question "How did you feel at work since your last Check-in?" appears on Check-ins.
- To limit the Pulse question to specific groups, select Enable for specific groups and choose the groups.
- Under Pulse Dashboard, select who can view Pulse answers:
- Everyone — managers see Pulse data for their direct reports and hierarchies. - Account admins only — Pulse data is restricted to admins.
Priorities
- Locate the Priorities section.
- Toggle Priorities in Check-ins on or off to control whether the Priorities section appears on Check-ins.
Note: If you have disabled Priorities here and see guidance elsewhere stating Priorities are mandatory, that guidance does not apply to your account.
- To customize Priorities labels, click the label fields and enter replacement text.
- Default labels are Mark priorities from your past Check-in as complete and What do you intend to accomplish between now and your next Check-in?
- Under Sharing Priorities, follow the link to configure the 15Five Slack app if you want employees to share priorities to a Slack channel.
High Fives
- Locate the High Fives section.
- Select who can give High Fives from within their Check-ins: Everyone or a limited group.
Attachments
- Locate the Attachments section.
- Toggle Attachments on or off to allow or prevent employees from attaching documents to Check-ins.
Save
- Click Save to apply all changes.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Pulse section does not appear after enabling | Confirm the user's Check-in access is enabled, not limited to a group that excludes them | Go to Check-in access settings and verify group assignments. See Enable or disable Check-ins for your organization. |
| Priorities toggle is grayed out | Confirm you are logged in as an Account Admin, not a Group Admin | Log in with an Account Admin account and retry. |
| Custom Priorities labels are not saving | Check that label fields are not empty before saving | Enter text in both label fields, then click Save. |
| Slack Priorities sharing link is not working | Confirm the 15Five Slack app is installed in your workspace | Follow the Slack app setup instructions linked in the Sharing Priorities section of Check-in settings. |
Not Covered Here
This article does not cover Check-in access, frequency, Reporter Feedback, or Check-in questions configuration. See Configure Check-in access and frequency settings and Configure Reporter Feedback and Check-in questions.