Configure Reporter Feedback and Check-in questions

Admins use this article to enable the Reporter Feedback section on Check-ins and to access the Check-in questions management page. When complete, the Reporter Feedback toggle reflects your saved setting and the Check-in questions link is accessible from the feature settings page.

Before You Begin

Enable Reporter Feedback

  1. Click the Settings gear in the bottom-left corner of your 15Five account.
  2. Select Features from the dropdown menu.
  3. Click Check-ins to open Check-ins feature settings.
  4. Scroll to the Reporter Feedback section.
  5. Toggle Reporter Feedback on.
  6. Click Save.

When enabled, all employees with Check-in access see an "Anything else to add?" section at the bottom of every Check-in. This section gives employees a place to raise questions, issues, or topics not addressed by the standard Check-in questions.

To disable Reporter Feedback, repeat steps 1–4 and toggle Reporter Feedback off, then click Save.

Access Check-in Questions Management

Check-in questions are managed on a separate page, not on the main Check-ins feature settings page.

  1. Click the Settings gear in the bottom-left corner of your 15Five account.
  2. Select Features from the dropdown menu.
  3. Click Check-ins to open Check-ins feature settings.
  4. Locate the Check-in questions section.
  5. Click the link to open the Check-in questions management page.

Account admins, managers, and group admins can each create Check-in questions. The scope and visibility of questions depends on the creator's role.

If Something Goes Wrong

Issue Check Fix
Reporter Feedback toggle is not visible Confirm your account role is Admin Log out and back in; contact your account owner to verify Admin permissions
"Anything else to add?" section does not appear for employees Confirm the toggle is saved as on Re-open Check-ins feature settings, confirm the toggle state, and save again
Check-in questions link is missing from settings page Confirm Check-ins is enabled for your organization Enable Check-ins access first, then return to feature settings

Not Covered Here

This article does not cover creating or editing individual Check-in questions. This article does not cover Pulse, Priorities, High Fives, or Attachments tool settings — see Configure Check-in tool settings (Pulse, Priorities, High Fives, Attachments).

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