This article covers two paths for adding an action item to a 1-on-1 agenda: directly from the agenda, or from your Actions list. When complete, the action item appears in the agenda and in the assigned participant's Actions list.
Before You Begin
- You must have access to 1-on-1s. See 1-on-1 permissions and visibility — what each role can see and do for details.
- An existing 1-on-1 agenda must exist, or you must be ready to create one. See Create a new 1-on-1 agenda.
From the 1-on-1 agenda
- Go to 1-on-1s in the left navigation.
- Click the name of the person whose agenda you are adding to.
- Click Add an action item in the New action items section.
- Type the action item text.
- Press Enter to save.
- Click the avatar next to the new item.
- Select the other 1-on-1 participant to reassign.
> Note: Action items are assigned to you by default. You can only reassign to the other participant in the 1-on-1 — no other users are selectable.
Agendas save in real time. No additional save step is required.
From the Actions list
- Go to Actions in the left navigation.
- Click Create action at the top of the list.
- Type the action text in the text field.
- Set the Action type to Action.
- Click the + icon in the bottom-right corner of the action box.
- Select the impacted person from the list.
> Note: Only people in your People list appear as options. See Add an Individual User Manually to add someone.
- Click the calendar icon and select a due date.
- Click the dialogue box icon to add the action to your 1-on-1 agenda with the impacted person.
- Press Enter to save.
- Click the avatar next to the action item.
- Select the other 1-on-1 participant to reassign.
What Success Looks Like
- The action item appears in the New action items section of the 1-on-1 agenda.
- The item also appears in the Actions list of the assigned participant.
- If created from the Actions list, a confirmation notification appears on screen after saving.
- Any updates made in one location are reflected in the other automatically.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| No participants appear when reassigning | Confirm the other person is an active participant in this 1-on-1 | Only the other 1-on-1 participant is selectable — third parties cannot be assigned |
| The impacted person does not appear in the + selector | Confirm the person is in your People list | Add the person to your People list, then retry |
| The action does not appear in the 1-on-1 agenda after creation | Confirm the dialogue box icon was clicked before saving | Open the action, click the dialogue box icon, and press Enter again |
| Action item is not saving | Confirm you pressed Enter after typing | Press Enter — clicking away without pressing Enter does not save |
Not Covered Here
This article does not cover creating discussions or other action types. See Add an action or discussion to a 1-on-1 agenda and Manage Actions in 15Five — Overview.