Note: Your organization may have renamed this feature. If you don't see "Objectives" in your navigation, check with your admin for the name used in your account.
Admins, managers, and employees with edit permission can reopen a closed or archived objective to resume tracking progress. When complete, the objective is visible again on the All Objectives page.
Before You Begin
- You must have edit permission on the objective. See Role-based permissions for Objectives for details.
- Objectives must be enabled for your account. See Enable or disable Objectives.
Steps
- Go to Objectives in the left navigation.
- Use the filters at the top of the page to locate the objective.
> Tip: Select Closed or Archived in the Objective state filter to display only closed or archived objectives.
- Click the name of the objective to open its details page.
- Click the gear icon in the objective's title box.
- Select Unarchive objective from the dropdown menu.
What Success Looks Like
After completing step 5, the following system states confirm success:
- The objective reopens with its last known status, progress, and metrics intact.
- The objective appears on the All Objectives page under Current objectives or Past due objectives.
- The reopen action is recorded in the objective's Activity feed.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Gear icon is not visible on the objective | Confirm you have edit permission on this objective | Ask the objective owner or an Admin to grant you edit access, or have them reopen the objective |
| Unarchive objective does not appear in the gear menu | Confirm the objective is in a Closed or Archived state | Apply the Closed or Archived filter on the All Objectives page to verify the objective's state before attempting to reopen |
| Objective does not appear in the All Objectives page after reopening | Confirm the Objective state filter is set to Current or All | Clear active filters and reload the All Objectives page |
Not Covered Here
This article does not cover closing or archiving objectives in bulk. See Bulk close or archive all past-due objectives.