Closing an objective locks its final completion percentage and key result progress, and prevents further changes. You can optionally rate and reflect on the objective when closing it.
You must have permission to manage an objective to close it.
Before You Begin
- You must have access to Objectives. See Objectives settings overview (Admin) for configuration details.
Steps
- Go to Objectives in the left-hand navigation.
- On the All Objectives page, search or filter to find the objective you want to close.
- Click the objective name to open its details page.
- Click the gear icon, then click Close objective.
- In the popup, fill out the assessment and reflection fields.
- Click Post assessment to save your assessment, or click Skip to close the objective without an assessment.
What Happens After Closing
The objective status changes to closed. If your organization uses Check-ins, the objective remains visible on the Check-in for one additional Check-in period in a greyed-out state, so your manager can see it was closed.
Your assessment appears in the objective's activity feed. Anyone with permission to view the objective can see it.
Notifications sent when an objective is closed:
- Objective owner — receives an email with subject: Your objective has been closed
- Objective owner's manager — receives an email with subject: Your direct report's objective has been closed
- Followers — each follower receives an email with subject: An objective you are following has been closed
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Close objective option does not appear in the gear menu | Confirm you have manage permission on this objective | Ask the objective owner or an admin to grant you manage access |
| Gear icon is not visible on the objective details page | Confirm the objective is not already closed or archived | Navigate to All Objectives and verify the objective status; if archived, see Reopen a closed or archived objective |
| Assessment fields do not appear in the popup | Confirm the popup fully loaded before interacting | Refresh the page and repeat steps 3–6 |
| Notifications were not received after closing | Confirm the recipient's notification settings | Ask an admin to check company-wide notification settings; see Configure company-wide notification settings |
Not Covered Here
This article does not cover bulk closing, reopening closed objectives, or the difference between closing, archiving, and deleting. See the related articles below.