Kona Coach joins your Zoom 1:1 meetings to take notes and deliver coaching feedback. After the meeting ends, you and your direct report receive a summary automatically.
Before You Begin
- Your admin must have completed Kona setup in 15Five Settings.
- You must have a Google Calendar account with Zoom conferencing enabled.
- Kona access must be granted to your account.
Steps
Schedule the Meeting
- Open Google Calendar and create a new event at least 5–10 minutes before the meeting starts.
- Add your direct report as a participant.
- Add bot@15five.com as a participant.
- Click Add video conferencing and select Zoom.
During the Meeting
- Join the Zoom meeting at the scheduled time.
- Confirm Kona appears as a participant named Kona in the meeting.
- If Zoom captions are off, Kona asks in the meeting chat for permission to record. Allow it so Kona can take notes. To avoid the prompt, turn on Manual captions in Zoom (Settings > In Meeting (Advanced)).
Kona begins taking notes automatically. Use the following chat commands in Zoom's in-meeting chat to control Kona:
| Command | Action |
|---|---|
Kona pause |
Temporarily stops note-taking |
Kona start |
Resumes note-taking |
Kona leave |
Ends note-taking and removes Kona |
- Type any of the commands above in the Zoom in-meeting chat to control Kona during the session.
After the Meeting
- Check your email and Slack (if enabled) within minutes of the meeting ending.
- Review your meeting summary, action items, and personalized coaching tips.
Your direct report receives the meeting summary and action items. Coaching tips are delivered to you only.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Kona did not join | Confirm bot@15five.com is on the calendar invite | Resend the invite with the bot address included |
| Kona did not join | Verify a Zoom link is included in the event | Edit the event and add Zoom conferencing, then resave |
| Kona did not join | Check your calendar connection in 15Five Settings | Reconnect your calendar under Settings → Kona Meeting Assistant |
| No summary received | Check email inbox and Slack DMs | If absent from both, contact your 15Five admin or 15Five Support |
Not Covered Here
This article covers Zoom only — for Teams/Outlook or Google Meet workflows, see the relevant platform articles.