Kiosk mode lets employees complete an engagement survey on a shared computer or tablet by searching for their name, rather than receiving a personal survey link by email.
Important: Kiosk mode is not available to all customers. Contact your Customer Success Manager to request enablement before following these steps.
Before You Begin
- Kiosk mode must be enabled for your organization by 15Five Support. Contact your Customer Success Manager to request this.
- You must have the Engagement Admin or Organization Admin role.
Steps
- Click the Settings gear in the bottom-left corner of 15Five.
- Select Features from the dropdown menu.
- Click Engagement to open Engagement feature settings.
- Click the Kiosk mode tab.
- Toggle Obfuscate employee names on or off.
- When on, employees searching for their name see a partially masked result (for example, J\\\* D instead of John Doe).
- Select the Kiosk Group to define which employees can be found in the kiosk search.
- Click Save.
What Correct Configuration Looks Like
After saving, the Kiosk mode tab reflects your selected obfuscation setting and Kiosk Group. No confirmation banner is required — the saved values display immediately on the tab.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Kiosk mode tab is not visible | Confirm Kiosk mode has been enabled for your organization by 15Five Support | Contact your Customer Success Manager to request enablement |
| Kiosk Group dropdown is empty | Confirm that groups exist in your account | Create or import groups before returning to this step — see Understand Group Types in engagement survey results |
| Settings do not save | Confirm you have the Engagement Admin or Organization Admin role | Ask your Organization Admin to verify your role permissions |
Not Covered Here
This article does not cover retrieving and sharing Kiosk links for a specific campaign. See .